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default34748997hjkmoq
Participating Frequently
January 12, 2024
Question

Express did not install on pc (Win 10)

  • January 12, 2024
  • 5 replies
  • 721 views

This program did not install on my pc. I cannot go online to all the time to use it. Microsoft Store does not work on my pc, after investigation, it appears it is a bug in the version of windows that I have running. Opening the store does not download any programs, I have to get the installation files and install manually. I mostly am not in areas with internet signal and have to have my programs working on my pc. How can I get it? If some one can please send it me os show me the direction I have to take

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5 replies

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
January 16, 2024

@default34748997hjkmoq 

You might want to contact Microsoft support.

 

I found one post where someone was missing the "Windows" Store App and succeeded in getting it back,

https://answers.microsoft.com/en-us/windows/forum/all/windows-store-missing/6addee3e-1a27-42e0-88e0-a4b3717658bc

 

If that answer doesn't work for you, start a new post on the Microsoft forum. Once you have the Microsoft Store App installed again, you should be able to install Adobe Express.

 

Please update us!

 

Jane

 

D
default34748997hjkmoqAuthor
Participating Frequently
January 17, 2024
Thank you very much for your trouble, I will follow your suggestions.
    D
    default34748997hjkmoqAuthor
    Participating Frequently
    January 16, 2024
    No, It is not on my computer and it also will not install.
    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    January 15, 2024

     

    quote
    I cannot even download and install Windows Store app.
    By @default34748997hjkmoq

     

     

    You don't have the Microsoft App Store?

     

    Jane

      D
      default34748997hjkmoqAuthor
      Participating Frequently
      January 15, 2024

      I am running Win 10 Pro OS Build 19045.3930 My Device is up to date with all updates and meet all systems requirements to run these programs, in fact, they were available on my device until some of the updates were done and these programs disappeared, I cannot even download and install Windows Store app.

      jane-e
      Community Expert
      jane-eCommunity Expert
      Community Expert
      January 12, 2024

       

      quote
      it appears it is a bug in the version of windows that I have running.
      By @default34748997hjkmoq

       

      What version of Windows are you running?

       

      Does your computer meet or exceed the system requirements?

      https://helpx.adobe.com/express/system-requirements.html

       

      Jane

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