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Failed to Fetch

New Here ,
Sep 10, 2022 Sep 10, 2022

I've been trying to download a storyboard I made and it keeps saying Failed to Fetch, but will download in other formats. I had to download each board seperatly as pictures and hop on Canva to download as one PDF to email to co-workers. 

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

Hi there,

 

Sorry to hear about your difficulties. This shouldn't be happening.

 

In such a scenario, I'd recommend you to try the following options:

  • If working from a computer, test from different browsers (Chrome, Firefox, Safari, Edge, etc.) or from Incognito/Private browser mode.
  • Try restarting the computer after clearing the web cache and cookies.
  • If working from a mobile device, completely power it off and restart it. Also, Ensure the app and the device OS are updated to the latest version.
  • Try duplicating the project and downloading the new one as PDF to check if that makes any difference.

 

Let us know how it goes.

 

Thanks,

Amitej

 

 

 

 

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Community Beginner ,
Feb 18, 2023 Feb 18, 2023

The same problem. Try them all. 

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Community Beginner ,
Feb 18, 2023 Feb 18, 2023

Did not work.

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Community Beginner ,
Feb 18, 2023 Feb 18, 2023

Now the error message changed to "NetworkError when attempting to fetch resource."

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Community Expert ,
Feb 19, 2023 Feb 19, 2023
LATEST

Hi,

 

that looks like more a Network/Internet Problem then a Adobe Express Problem in itself. Maybe try to download it later and also try from different Browsers, etc. as described above. I live in Europe and I have no problems at all to download and/or convert Projects here. Hope it helps.

regards,
Henrik
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New Here ,
Feb 02, 2023 Feb 02, 2023

Hi, I have the same problem and tried all the options suggested by Amitej below. Still not working. Have do download them as single files. My project has like 25 pages. Is there any page limit that might be what's causing the problem?

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