Files Won't Download on Android App

[nice_adventure5C1E]

Any ideas?

Suddenly, working in the field today, the app refused to turn projects into PNG downloads.

Is this some Amazon server issue or what?

[mahmoud_5524]

Hi @nice_adventure5C1E,

Sorry to hear you’re experiencing this 😔. Could you try restarting the app and your device, then attempt the download again? Does the issue happen with all projects or only specific ones? Please share screenshots or a short screen recording in the community so our team can investigate further. We appreciate your patience!

^MM