Generative Credits

[Guest]

Does Adobe Express regenerate credits each month for free users? If it does, is there a way I can find out what date it does?

[thejanebradbury · Accepted solution]

Although this is the Firefly help page the information applies to all generative credits: 

https://helpx.adobe.com/firefly/using/generative-credits-faq.html#credits-renew

When do my generative credits renew?

For customers with a paid subscription, generative credits renew each month based on the plan’s initial billing date (For example, if the plan started on the 15th of the month, the credits would renew on the 15th of each month).

For Free users without a paid subscription, generative credits are allocated upon the first-time use of a Firefly-powered feature. For example, a free user logs into the Firefly website and uses Text to Image. At that time, the user is allocated 25 generative credits. Their generative credits will expire one month from that allocation date. If first-time use is on the 15th of the month, the credits will expire on the 15th of the next month. For any subsequent months, generative credits are again allocated upon the first-time use of a Firefly-powered feature, and those credits will expire one month from the new allocation date. If first-time use in month two occurs on the 19th of the month, their credits will expire on the 19th of the next month. This gives the user a full month for each allocation of generative credits.

[Guest]

Thanks. Is there a way I can find out the date the first time I've use a Firefly-powered feature?

[Jacob_Garcia0145]

If I used my credits when I am a free user on Adobe Express will it refill next month or will I not get anymore?