How come I have to pay to delete my account and then request a refund?
I activated one of the free premium Adobe express memberships offered for Etsy sellers. I knowingly let the trial expire without providing payment because I don't want to continue to use it. I even attended 2 of the virtual Adobe workshops for Etsy sellers and although I do see how it can be helpful, I've found options elsewhere that are more beneficial to me. I don't want the premium service. Following the directions, it says I need to pay to manage my account to cancel the account/ delete the account. Also, there is no button on email reminders to unsubscribe from the email reminders to update my payment for a service I don't even want. I see they claim you can get a refund after paying to cancel the account, but this seems so unnecessary. What is the reason to temporarily pay to cancel and delete my account and then I have to turn around and request a refund?
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