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defaulti9gognlevpt0
Participant
June 20, 2022
Question

How to update previous Spark site? / account

  • June 20, 2022
  • 1 reply
  • 182 views

Hi,

How do I access my previous spark site to edit?

I have the url,  but do not seem to be able to edit.  Perhaps I am logged into a differrent account than originaly used but I can't seem to fnd orginal account?

Thanks for any thoughts on this.

This topic has been closed for replies.

1 reply

Amitej S
Community Manager
Amitej SCommunity Manager
Community Manager
June 22, 2022

Hi there,

 

I'd like to inform you that, to access any project, you require the Adobe ID from which you were logged in while creating that project. As the projects are tied to the login method, signing in from a different ID makes a new account, or it would fetch projects made under that ID.

Projects from one ID cannot be traced or worked upon from another ID (unless the project is shared).

 

I'd recommend reaching out to and working with our support here: https://helpx.adobe.com/contact.html?rghtup=autoOpen
 
Regards,
Amitej
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