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J
JdotR
Participant
August 25, 2023
Question

Importing Photoshop PSD Into Adobe Express Issue?

  • August 25, 2023
  • 2 replies
  • 2734 views

Hello,

 

So i've been given a file which was created and i'm trying to import it into Adobe Express (BETA) so i can easily edit it on the go based on the clients requests.

 

Now, i have the .PSD file and i've click "start from your content" and i've selected the PSD file. After a few moments, it does it's magic and shows the below image. 

 

As you can see, the only thing it has correctly added is the ... well nothing 😄 ha!

 

Am i doing something really stupid? Or was i being too optimistic thinking this feature would be great and simple to use :(? 

    This topic has been closed for replies.

    2 replies

    R
    Raffi35430004124r
    Participating Frequently
    February 13, 2024

    I have the same exact issue. My psd is fine. Import into Express and all layers get a white background added to them

      ctecreative
      ctecreative
      Participant
      July 28, 2024

      For each Photoshop file, you need to set the Artboard background color to Transparent under Properties.

       

       

       

       

       

      Lyn_D
      Lyn_D
      Inspiring
      September 14, 2023

      Hi @JdotR,

       

      Thank you for reaching out.

      I just came across your post and wondered if you still have any issues, as this was in the Beta version and should now function in the new version.

       

      I'm looking forward to hearing from you.

       

      Thank you for your continued support <3.

      Lyn

        J
        JdotRAuthor
        Participant
        September 14, 2023

        Hello, unfortunately the issue still persists 😞

         

        I tried to be clever and use the same feature to upload each layer seperately as a test, which kinda worked, but then i couldn't figure out how to merge the new seperate projects into 1 as the upload button only allows me to add media from my laptop and the layers aren't available)

        Y
        Yves-CH
        Inspiring
        September 14, 2023

        Hello, I see dynamic objects in the list of layers seen in PS, so it is their contents which are not displayed on AE.
        Are the contents of dynamic layers rendered?
        Example: PS - imported into AE web on computer.

         

         

        Yves Crausaz, Suisse, retraité actif dans le monde de la photo et des arts graphiques.
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