Community Manager

Introducing the all new Adobe Express

Forum|Forum|2 years ago
August 16, 2023
76 replies
34122 views

The new Adobe Express is here!

Make Instagram Reels, TikTok videos, flyers, and more with the all-in-one app for fast and easy content creation. Get started quickly with professionally-designed templates and Adobe Stock videos, photos and music, work seamlessly with Adobe Photoshop and Illustrator files, generate text effects and images instantly with Adobe Firefly generative AI and collaborate with your team in real time. All in Adobe Express.

Feature Highlights

Create videos using Adobe Express

Make Instagram Reels and TikTok videos quickly & easily with drag-and-drop video creation.

New video & multiple-page templates, Adobe Stock videos & music

Be inspired & get started quickly with free, professionally-designed templates that you can easily make your own by adding content in a matter of clicks.

Real-time collaboration & commenting

It's easier than ever to create, ideate, & share feedback with others, all in one place.

Work with Photoshop and Illustrator creative assets

Easily access & edit creative assets from Photoshop and Illustrator.

Import & enhance PDFs

Refresh & beautify your old PDF flyers, brochures, and more.

Improved editing experience

Enjoy a simplified and streamlined editing experience to increase your productivity.

Generative AI-Powered Features

Generate extraordinary text effects & images instantly from just a description with Adobe Firefly generative AI.

Bug reporting

Have a problem you need help with? Find a bug or a crash in Adobe Express? Post in bugs so we can help!

Search first!

Prior to posting a new bug, be sure to first search for your issue to see if another community member has already reported it. If searching doesn't find a similar post, you can click Post to community to start a new thread.

Vote!

Bug threads now have an UpVote feature. The Adobe Express team uses this vote count to know which bugs are most important to you. If you're seeing a similar problem or bug that has already been reported, add your vote!

Useful links

FAQ: Get answers to common questions about Adobe Express.
Quick actions: Get answers to common questions about Quick actions.
Report abuse: Report offensive content or abuse within Adobe Express.
System requirements: Find the minimum technical specifications to use Adobe Express.
Discord: Join the Adobe Express Discord server to connect with others, get creative feedback, and share resources!
UserVoice: How can we improve Adobe Express? Share your thoughts and ideas in UserVoice.

Show previous replies

V

vicjack

Participant

I hate the new interface, you cant find any old projects, duplicate and posts. Can we revert to the old Express, I can't use it like this.

J

Jason31808052wwg1

Participant

This is the error I get clicking the button to above to Open Adibe Express.

A

Abhi.G @ ADBE

Adobe Employee

@Jason31808052wwg1, looks like you are trying this on a mobile phones. The new verssion of Express does not support mobile yet. Could you try new.express.adobe.com on a desktop/laptop?

Thanks

Abhi G

J

Jason31808052wwg1

Participant

Yes, it was on mobile, I was trying different browsers, networks and platforms because I can't even get the website to load. At work, at home, Chrome, Edge, all the same. Does not load a page. I'm in Canada and I've seen other reports of similar issues. Here is what Chrome reports on laptop:

This site can’t be reached

The webpage at https://new.express.adobe.com/ might be temporarily down or it may have moved permanently to a new web address.

ERR_FAILED

J

Jeremy26137591q9hl

Participant

Hello,

I'm just curious why if you publish changes to a 'webpage' in https://new.express.adobe.com/ why does it not update the previous URL?

It creates a new URL... is there not a way to update the old URL, which is the same file within Express?

We have a webpage that is updated often, and we cannot go through and hand update EVERY url, since you decided to give everything a new URL with this disatorous product update.

Please let me know I'm just doing something wrong and this isn't the way this functions now.

H

HAL9000_2023

Participating Frequently

Same issue here with a critical website

H

HAL9000_2023

Participating Frequently

It is not possible to edit projects made with the old version of Adobe Express without "migrating" them and therefore modifying their URL. I have printed out hundreds of wedding invitations with the "old" website URL. Now what Adobe?Please, this is a critical situation for me and I need a solution ASAP.

SPotter2611

Participant

I am unable to use Adobe Express since the update. For a while there you had the previous version available for users to revert to instead, but now that you have removed that, I can't use Express. It won't load for me at all, I just get a blank screen with the Adobe symbol.

T

Tavian266413198g2g

Participant

Not sure what this new update did but it's causing basic preview and upload issues that I have not experienced prior to the "New Adobe Express"

A

Abhi.G @ ADBE

Adobe Employee

@Tavian266413198g2g sorry to hear you are running into issues. Could you please provide details, in a separate post, about the preview and upload issues you are facing?

Thanks,

Abhi G

C

cdrnet

Participant

When will Firefox support come back?

C

C.G.89

Participating Frequently

Why are you still ignoring the core request of your customers? Give us the option to revert back to legacy Express. This forced downgrade is unwanted, unfinished and unacceptable in more ways than one.

Please, quit ignoring your paying customers, you're quite literally ruining people's jobs. Get it together Adobe.

Ever heard of the Sonic the Hedgehog movie? Does anyone else recall the studio being heckled so badly about the look of his teeth in the movie that consumers FORCED the studio to redo the whole movie??? They listened to their consumers instead of ignoring them and saved themselves from a GIGANTIC flop of a release.. Go figure. Take notes Adobe!!

C

C.G.89

Participating Frequently

@Amitej S @Abhi.G @ ADBE

Pass it on. Help your customers. Quit ignoring the core issue.

Please, please, for the love of all that's mighty, PLEASE FIND A WAY TO LET US REVERT, PLEEEEEASE!?!

J

johnc19722285

Participant

Well its the start of the end of Adobe, now i really need an alternative. i need to work and earn money not play around with constant changes. updates are ok but not changing the whole thing and also not working as it should be...no time for this driving me mad

J

jrbx123

Participating Frequently

I'm stunned by what a step back this is for Adobe. It feels like you want all of the shiny new stuff, but nothing really works and everything we did before this change is now unusable. Sure, you can spend days transferring files, but then when you get them, good luck trying to edit that format. There are weird clipping boxes and random actions/interfaces that are completely out of the blue. The Martians that came down and programmed this didn't share the code with anyone here on earth.... and there isn't much help on Adobe's site. Just flowerly tutorials that don't help. Now looking into Canva.....

A

Abhi.G @ ADBE

Adobe Employee

Hi @jrbx123

Sorry to hear you are finding the new Express unusable. Could you please share, preferably as a separate post, screenshots of the "weird clipping boxes" and details about "random, out of the blue actions/interfaces"?

Thanks,
Abhi G