Introducing the all new Adobe Express

[Amitej S]

 

The new Adobe Express is here! 

Make Instagram Reels, TikTok videos, flyers, and more with the all-in-one app for fast and easy content creation. Get started quickly with professionally-designed templates and Adobe Stock videos, photos and music, work seamlessly with Adobe Photoshop and Illustrator files, generate text effects and images instantly with Adobe Firefly generative AI and collaborate with your team in real time. All in Adobe Express.

Open Adobe Express

Feature Highlights

Create videos using Adobe Express

Make Instagram Reels and TikTok videos quickly & easily with drag-and-drop video creation.

New video & multiple-page templates, Adobe Stock videos & music

Be inspired & get started quickly with free, professionally-designed templates that you can easily make your own by adding content in a matter of clicks.

Real-time collaboration & commenting

It's easier than ever to create, ideate, & share feedback with others, all in one place.

Work with Photoshop and Illustrator creative assets

Easily access & edit creative assets from Photoshop and Illustrator.

Import & enhance PDFs

Refresh & beautify your old PDF flyers, brochures, and more.

Improved editing experience

Enjoy a simplified and streamlined editing experience to increase your productivity.

Generative AI-Powered Features

Generate extraordinary text effects & images instantly from just a description with Adobe Firefly generative AI.

Bug reporting

Have a problem you need help with? Find a bug or a crash in Adobe Express? Post in bugs so we can help!

Search first!

Prior to posting a new bug, be sure to first search for your issue to see if another community member has already reported it. If searching doesn't find a similar post, you can click Post to community to start a new thread.

Vote!

Bug threads now have an UpVote feature. The Adobe Express team uses this vote count to know which bugs are most important to you. If you're seeing a similar problem or bug that has already been reported, add your vote!

Useful links

• FAQ: Get answers to common questions about Adobe Express.
  
• Quick actions: Get answers to common questions about Quick actions.
  
• Report abuse: Report offensive content or abuse within Adobe Express.
• System requirements: Find the minimum technical specifications to use Adobe Express.
• Discord: Join the Adobe Express Discord server to connect with others, get creative feedback, and share resources!
• UserVoice: How can we improve Adobe Express? Share your thoughts and ideas in UserVoice.

[C.G.89]

Here you go all, let's get corporate involved. Feel free to send emails to their Board of directors and CEO explaining your frustrations. I am absolutely at my wit's end. 

Snarayen@adobe.com
abanse@adobe.com
Bbiggs@adobe.com
Mboulden@adobe.com
LDesmond@adobe.com
Sneumann@adobe.com
KOberg@adobe.com
DRicks@adobe.com
Sbelsky@adobe.com
Gchen@adobe.com
Ddurn@adobe.com
Dwadhwani@adobe.com

These are the most likely, some verified, email addresses for every Board of Directors Member, as well as all the leaders for the company.

[Ebony5DEF]

Thank you!! I just sent an email. I hope everyone on this thread does. Otherwise the execs are not going to be aware of the information in this thread and there is no hope of getting anything rectified.

Has Amitej even responded to anyone recently? 

[ashleyw84518351]

This is hilarious. Did they even bother to notice that no one even like the BETA version because it was such a slow (cursing removed)? 

[KG500]

Just sent, not optimistic but it's something

[Rebekah242541355ttd]

I can't access any of my old files or templates on the new express. When I tried converting them I got the "something went wrong, can't find your files!" error. Now I can't even get to my old files as I'm automatically redirected to the new express site, where there's no option under the "your stuff" tab to transfer over my files like you say there should be. I can, at best, find them on the cloud, but there's no way to download/covert them to be used in the New express. These files and templates are for our business and we don't want to waste the time manually recreating them.

[TC_Num]

Hi there, for some reasons, I can't access new.express.adobe.com even after clearing the browsers' cache. I'm on WIn11 and tried Chrome, Edge also tried Safari on my phone too but same error message. I checked on Is It Down Right Now and it says the server is down - I'm in Canada. Also, I saw a closed Major Issue about this on your Adobe Sysem Statuts but is it fixed? Thanks!

[Margaux31734831n85l]

This update is horrible, please bring back the old version of express! 😞 this version is missing many of the features I've previously used and is much more difficult to navigate. I am in the middle of creating a project currently, and I can no longer edit it using many of the tools I used before- I also can't even change some of the font sizes or other elements. This update was a huge mistake. Really disappointed. 

[Courtney31733784nkb9]

Trying to convert old files so I can access them again and getting error after error after error. Are you fixing this issue or should I go ahead cancel my subscription now?

[melissac65671605]

Branding on Webpages doesn't show up on Safari, however, it works on Chrome, Firefox, and Microsoft Edge. How am I supposed to fix that and keep my branding consistent?

[emilyd72063428]

So - there's next to no comments on Adobe's Facebook post announceing this change. There's probably a lot of people who don't know how awful this is because it's not on Facebook. Just throwing that out there.

[Ernst Design LLC]

Remember the "Adobe Spark Post Community" on Facebook?  Yeah, find that and start writing posts about how bad this product update actually is. Post on your own personal Facebook and Instagram pages. The message WILL get out. Will they pay attention is the real question. 

[KatieBlumes]

NO! Just put it back. This "update" was not ready.

[alex31745455ifwj]

PLEASE SOLVE THE PROBLEM, 2 days now I am trying to re educate and re organise my company's webpages and everything. So much time wasted and I cannot seem to understand the logic anymore. I edit an existing webpage and it doesn't have the update link anymore, it publishes it with a new link. Files are converting to originals, they keep being to the folder that I have originally created & to  a new 'originals' folder, have no idea how to organise this thing. They don't have the 'duplicate' option anymore. The views of every webpage has dissappeared. I have deadlines that I am missing now because of I am trying to figure out this version. WE LOSE CLIENTS HERE.

[John28184842s2fe]

Terrible 'update'. I am also getting the error message when trying to convert my old files. This is really frustrating. Is this being fixed or should I just go elsewhere? I feel like I can't trust Adobe Express if they are just going to bring in terrible updates that ruin your previous work. 

[John28184842s2fe]

I've already gone to Canva. I simply can't trust a company that would change like this.

[Candy27836257u4zd]

I am going to check out Canva too. It has to better then this horrible update.

[RuhKewn]

Little tasks, like resizing a photo have become a tedious experience. Why would this company make such unwanted changes?

[Abhi.G @ ADBE]

Hi @RuhKewn

Sorry to hear you are running into issues resizing photos. Could you please provide more details outlining how it's become more tedious?

Thanks,
Abhi G

[Ernst Design LLC]

Are you REALLY sorry? I mean like personally or is that on the cue card you keep repeating from? Have you even bothered to send anyone's valid complaint to someone more responsible at Corporate? Seriously, this is costing everyone money. Time is MONEY! Perhaps those of us who are able should start back charging Adobe for the loss of everything this has cost us.

[C.G.89]

PUT IT BACK ALREADY!!!! Y'ALL HAVE HAD YOUR LAUGH AT ALL OF US SCARMBLING. JUST PUT IT BACK!

[Ebony5DEF]

I just created a new webpage and published it. Went back to make an edit, and updated the link. None of the edits show. WHY???
Also, the cover picture does not show in the preview. It's just blank. See attached. 

[Ebony5DEF]

@Amitej S 

[Amitej S]

Hey @Ebony5DEF, I tried reproducing this, and it worked fine. I made a new web page project and published it. Made some changes to it and then re-published it. All changes were updated; let me know if you followed the same workflow.

If possible, please share a screen recording of the workflow with the error message for us to investigate. Also, the attached screenshot seems to be about an error while converting the webpage. 

Thanks!

[DoctorMadScience]

Last night I was able to use the Change Video Speed tool, today I'm just seeing a blank page. Chrome on Windows 10.

[Amitej S]

Hey @DoctorMadScience, Are you still encountering the same? Can you please try it once in Google Chrome's Incognito mode or after clearing the cache/cookies of the browser?

Additionally, please ensure that your browser has Javascript and hardware acceleration enabled and supports WebGL 2. Also, ensure you're not using a VPN or have an active firewall.

You can use these resources:

• https://help.scoot.app/how-do-i-enable-my-browsers-hardware-acceleration
• Navigate to https://webglreport.com/?v=2 and confirm that it shows as green (✓ This browser supports WebGL 2)

Thanks,

Amitej