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laurac14925298
Participant
February 3, 2022
Question

Is slow and glitchy the norm?

  • February 3, 2022
  • 3 replies
  • 636 views

I really want you guys to give me reason to switch from Canva but so far I'm struggling. The tool has been slow and glitchy since I started using it - I'm on a trial of the Pro version.  And as of today, I'm not able to upload photos at all from any external source.  I got an alert saying my fonts aren't supported when I'm using an Adobe font.  I'm also not finding any info on how to make text boxes the same size - which seems to be a pretty fundamental feature.  Pls advise.

    This topic has been closed for replies.

    3 replies

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    Hannah28317506akhr
    Participant
    February 8, 2023

    Year Later same issue. Its 2023 why does this program run like it is on Windows 94 this is unacceptable. Adobe is a terrible company always have been & always will be. Since I have been in elementary school during WINDOWS XP I have been told to avoid these terrible programs. Crazy it still occurs, but here I am working on a catalog that I should have had done a few weeks ago but this slow terrible program just does not work. Wish I could transfer my work to Canva becuase if I could I would never touch an Adobe program in my life again. YOUR ONLY STILL A VIABLE COMPANY BECAUSE OF PHOTOSHOP, YOULL BE BLOWN OUT OF THE WATERS SOON 

    C
    crussell242
    Participating Frequently
    December 7, 2022

    I logged in here to see if anyone else thought this app was slow, glitchy, cumbersome and buggy. I just cannot use it. 

    Smile
      S
      Community Manager
      Saquib.IqbalCommunity Manager
      Community Manager
      February 3, 2022

      Hi laurac14925298,

       

      We're sorry to hear that you've run into this issue!

       

      Can you provide the following information for us to have a look at:

       

      1. Which device are you using? (mobile or desktop/laptop)
      2. Can you provide some screenshots of the issue you encountered?
      3. Also, can you provide a screenshot or the content of the error message?

       

      Thanks,
      Saquib

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