Skip to main content
A
Andrea27223826lkgr
Participant
November 20, 2022
Question

Missing fonts

  • November 20, 2022
  • 5 replies
  • 1011 views

 anyone else having this problem on the app with fonts you've previously downloaded?

    This topic has been closed for replies.

    5 replies

    K
    Karyn23082993ev6y
    Participant
    November 26, 2022

    Same problem here since the last ioS update last week. I can access the fonts on desktop but not mobile. Infuriating.

    H
    Holger Scheid
    Participant
    November 25, 2022

    Same Problem here!

    G
    Gregory27275935v34a
    Participant
    November 23, 2022

    I'm having this problem too. Just this week on iOS. 

    A
    Andrea27223826lkgrAuthor
    Participant
    November 23, 2022
    Hoping they can roll out an update to fix it soon!
    S
    Sandbach27262515kjba
    Participant
    November 22, 2022

    I've also started having this problem this week: I think it's a bug. 😞 

      Henrik Heigl
      Community Expert
      Henrik HeiglCommunity Expert
      Community Expert
      November 20, 2022

      Hi,

       

      do you use the App in your Browser, on IOS or Android? Do you change devices where the local installed Fonts are maybe not available? Maybe try to reinstall that Font. You can also try to find it at https://fonts.adobe.com/ and activate it. Once it s activated you can use it in Adobe Express and all your other Adobe Apps. Hope that helps.

      regards,Henrik
        A
        Andrea27223826lkgrAuthor
        Participant
        November 20, 2022
        Hi! These are custom fonts I’ve added to my Adobe account. I’ve been using
        them on the iOS app on my iPhone with no problems for a month now and all
        of the sudden I cannot open any of my projects that have ANY of the custom
        fonts I have downloaded to my Adobe cloud.
        Abambo
        Community Expert
        AbamboCommunity Expert
        Community Expert
        November 21, 2022

        Just check if the fonts are still activated. Did anything change with your computers? Especially with the computer you used to add the font? 

         

        If the fonts are not activated anymore, I would suggest to add them again. If they are, I would suggest to deactivate them and adding them again.

        ABAMBO | Hard- and Software Engineer | Photographer
        Terms & ConditionsAccessibility statement
        Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices