Skip to main content
T
Tia29091755wb7f
Participant
August 17, 2023
Question

New Adobe Express is not working

  • August 17, 2023
  • 1 reply
  • 782 views

Since the new Adobe Express Update, i can't download my documents and graphics.

And also the Page is loading all the time and i can not open my projects. Why is the Update so bad and not working very well?

1 reply

David__B
Adobe Employee
David__B
Adobe Employee
August 18, 2023

Hi @Tia29091755wb7f 

 

Are you still seeing this issue? What browser do you use? Please test if the issue happens in different browsers like Chrome, Edge, or Safari.

 

Thanks,

Dave

L
Luka22533872
Participating Frequently
November 26, 2023

It's not just that the page keeps loading and never loads. Media is not available. Templates are unavailable. Practically everything that makes Adobe Express practical and functional doesn't work. When you click on the "media" or "templates" button, a white sidebar is displayed without any content. And that's the status for the last 24 hours. This is the second night that nothing works. I use Chrome and Brave, and the same problem occurs on both browsers.

Lyn_D
Lyn_D
Inspiring
December 14, 2023

Hi @Luka22533872,

 

Thank you for your patience.

I just came across your thread and wanted to know if you still need help, as our engineering team fixed some bugs.

 

I'm here to help and looking forward to hearing from you.

 

^Lyn

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices