New Adobe Express user - storage full error

Question

I'm brand new to using Adobe Express, I just downloaded the app a few hours ago. I tried to create my very first project and the app keeps stopping me to tell me that my storage is full... When I tap the prompt to "manage" my storage it takes me to a page with nothing there, I can't delete anything because I've never created anything. How can I fix this?

Amitej S · Answer

Hi @Kc_Phyp, Welcome to our Adobe Express Community. Thanks for reaching out!

Could you try permanently deleting projects from https://adobe.ly/4jQ6dKY to free up space? Once you delete enough files, the pop-up will disappear.

You may also want to read this article: https://adobe.ly/448FdSg and check what accounts are in the cloud storage. If necessary, you can delete the files for which the steps are mentioned here.

Let us know if this helps!

Best,

Amitej

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