I use CC Express on Android and the opacity button no longer has the lines for adjustment. The word Text is there but that's all. there are no adjustment lines for the text or shape, so I can't use this feature at all. And I do need to use it for every project.. I need urgent help. Can anyone suggest what to do please?

C

Catherine24212322tebw

Participating Frequently

Question

opacity button not working Cc Express

Forum|Forum|3 years ago
April 28, 2022
2 replies
4231 views

I use CC Express on Android and the opacity button no longer has the lines for adjustment. The word Text is there but that's all. there are no adjustment lines for the text or shape, so I can't use this feature at all. And I do need to use it for every project.. I need urgent help. Can anyone suggest what to do please?

Bug

This topic has been closed for replies.

S

Saabarry

Participant

I am also having this same issue. Not sure it's possible too rollback to a previous version of the app. Hopefully it's fixed soon.

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Catherine24212322tebwAuthor

Participating Frequently

It looks as though they've found a fix. Let's hope it works.... and soon!!!

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Catherine24212322tebwAuthor

Participating Frequently

Hi everyone!

The team has found and released a fix. This ticket is now closed on our side since yesterday. Hopefully, you can all come back with positive feedback after you try it again in your devices!

Thanks for your patience on this one!

Gwen

Thanks for your reply Gwen. I have already left a thank you post on your
Help/Support page where we were discussing this matter. I was thrilled to
be able to use this function again and I'm happy to report that it is
working perfectly. Please thank everyone who was involved in fixing this
bug because I'm sure it created some headaches for them. Well done, Team!!!
Many thanks. 💖

Sincerely, Catherine Rzecki
*Stay Safe* Catherine

Gwen5F86

Participating Frequently

Hi Catherine,

I see this is your second post about this. Thanks for flagging this to us.

A screenshot would go a long way so we can report this efficiently to the team in charge.

Looking forward to hearing back from you.

Gwen

D

dpotrc

Participant

No opacity slide here also. Samsung a72 on android 12 AND Realme GT 2 Neo. Problem is with last two updates.

C

Catherine24212322tebwAuthor

Participating Frequently

Thank you so much ❤ for your reply. Exactly the same problem as me. I've got Samsung S20 FE Android. Let's hope they can figure it out. Now that you mention updates I've had 2 recent updates too so maybe the problem does have something to do with that.

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