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2

PDF download error

New Here ,
Jan 09, 2023 Jan 09, 2023

I suddenly get this error when trying to download PDF files to my computer:

switchToPage(undefined) out of bounds, current buffer covers pages 0 to 1
code: 500
requestId: 2SfdJT00MRARRssCZ5Kptv5SQmHroNaw

How do I fix?

Thanks.

885
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New Here ,
Jan 09, 2023 Jan 09, 2023

Same issue here.

Cannot read property 'source' of undefined
code: 500
requestId: etTJ1p02YJ4QvucHjiCnpnzXsRqgE8cf

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New Here ,
Feb 02, 2023 Feb 02, 2023

I'm having the same issue.  Help please?

 

switchToPage(undefined) out of bounds, current buffer covers pages 0 to 1
code: 500
requestId: vn9gS0zQIQ1FlUQPKpCBuwZ5w5lo6vc7

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New Here ,
Feb 03, 2023 Feb 03, 2023

same issue here!

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Adobe Employee ,
Feb 06, 2023 Feb 06, 2023

Do you get the same error if you use Incognito/private browsing mode or any other browser? You could also try after clearing the cache/cookies of the browser.

 

Best, 

Amitej

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New Here ,
Feb 09, 2023 Feb 09, 2023

I am having the same issue. 

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New Here ,
Mar 13, 2023 Mar 13, 2023

Yep--Same issue here. It's been occurring sporadicallly for the last couple of months. I can go away and it clears up but here it is back again today:

 

switchToPage(undefined) out of bounds, current buffer covers pages 0 to 1
code: 500
requestId: vbmPFY0ALHhq1RrwHQwubmYBTUTIuKsA

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New Here ,
Mar 13, 2023 Mar 13, 2023

Same issue here. Anyone figure anything out. 

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New Here ,
Jun 05, 2023 Jun 05, 2023
LATEST

Same error, would like this resolved or know how to fix it.

 

switchToPage(undefined) out of bounds, current buffer covers pages 0 to 1
code: 500
requestId: pagvR4qjLJG1sIp6Hvr5kSQUvSoRJv7Z

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