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EmSheDoesIt
Participant
September 17, 2022
Question

Photo Library Not Showing Most Recent Pics

  • September 17, 2022
  • 3 replies
  • 2522 views

When i attempt to upload a recent pic from the "All Photos" folder in my photo library, it isn't showing the most recent pics; the pics at the top of the album are at least a week old. To circumvent this issue in the interim, i've been moving whichever pics i want to use into another folder, but this isn't an ideal peranent solution bc doing this essentially creates a duplicate photo, as the original stays in the recent folder and a duplicate is sorted into whichever folder i chose in order to upload it to Express.

 

I tried deleting the app and redownloading but it didn't help. 

 

This issue is ocurring on the app on my iPhone 12 Pro Max with iOS 16.

 

Thank you in advance for any help! 🙂

    This topic has been closed for replies.

    3 replies

    A
    anasmrke
    Participant
    January 11, 2023

    Exactly same issue here, brand new iPhone 14 pro. No other app has this problem (Lightroom is fine for example), but Adobe Express is showing random photos under "All Photos"

    R
    roppongi000
    Participant
    September 28, 2022

    Same here iPhone 12pro. Started after updating to newest iOS 

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    September 19, 2022

    Hi @EmSheDoesIt,

     

    Thanks for providing all the details.

    I tried replicating this on iPhone 12 / iPhone 13 Pro Max, both with iOS 16 and could easily access/upload the recent images in the 'All Photos' section. 

    The 'All Photos' folder in the photo library of Adobe Express had all the recent images at the top. 

     

    Seems the issue could be with the device 'Photos' app. Could you try restarting the device to check if that makes any difference?

     

    Thanks,

    Amitej

     

     

    J
    jovenatheart
    Participant
    September 23, 2022

    i have the same problem for weeks now. i have tried uninstalling the app a couple of time and even rebooted the phone between installs but to no avail. i'm on ios16, iphone 13pro. access to all photos have also been allowed.

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