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Poor quality export (Adobe Express)

New Here ,
Jun 27, 2022 Jun 27, 2022

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When exporting a logo design in Adobe Express (iOS app) the image becomes very pixelated and poor quality. This used to work without poor image quality in the past. How do we increase the image quality when exporting? Thank you.

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iOS , Performance

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Just wondering if it's because you must pay for pro ? It says free resizing when you go pro? Im wondering if anyone knows pls reply thx 

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Adobe Employee ,
Jul 21, 2022 Jul 21, 2022

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Hi there,

 

Thanks for posting. The resize feature is available with a premium membership. It is still possible to recreate a custom project and enter in larger project dimensions when starting a new project to ensure the output will be what you want. The max is 20in by 20in or 6000 x 6000 pixels at 72dpi. The resize option is needed if you want to resize an existing project and like mentioned, it does require a paid/premium membership.

 

Screen Shot 2022-07-21 at 8.52.56 AM.png


Hope that helps,

- Dave

 

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New Here ,
Jan 16, 2023 Jan 16, 2023

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This still doesn't explain if we need to pay for premium to get higer quality exports. All my projects have come out in poor quality when using the free version.

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New Here ,
Feb 07, 2023 Feb 07, 2023

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This helps alot. Thank you so much! I just change the pixels to 6000x6000. And it works!

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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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Hi @IMA25030687e9ub ,

 

Yes, it is, you can only use free sizing when you are in Premium Account, but I suggest starting with a bigger screen size when you are going to create a project so that when you are going to download it, the image or your project will be in High Resolution format.

 

I hope that I answered your question or I gave help in some way.

 

Kind regards, 

Julius

- Julius

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New Here ,
Sep 16, 2024 Sep 16, 2024

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@Julius Atienza Aala I haven't tried this yet, but seems like a good workaround. If I understand, you are suggesting to always create using a larger format then required for your project, then paste into the desired format. ie. Create Logo at 2500x2500 (or similar) and then reduce to 500x500, when deploying to target artifact.  Is my assumption correct?

 

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Community Expert ,
Jan 21, 2023 Jan 21, 2023

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Hi @Daniel25030314rh8x ,

 

You can have a higher quality project if you started with a high-screen size artboard. (This works for me)

 

I hope that I answered your question or I gave help in some way.

 

Kind regards, 

Julius

- Julius

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New Here ,
Mar 05, 2023 Mar 05, 2023

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where is "high-screen size artboard" I cannot find it anywhere, in templates, popular, design. thanks

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Adobe Employee ,
Mar 09, 2023 Mar 09, 2023

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Hi FastFitness,

Different screens have different resolutions but maybe some of the wallpaper templates would work for this or you can also choose custom and enter whatever dimensions you'd like.

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Community Beginner ,
Mar 21, 2023 Mar 21, 2023

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If you're experiencing poor quality when exporting a video in Adobe Express, there are a few things you can try to improve the output:

  1. Increase the export resolution: If your export resolution is set too low, it can result in a lower quality output. Try increasing the resolution to match the original video file.

  2. Adjust the bitrate: The bitrate controls the amount of data used to store each frame of the video. If the bitrate is set too low, it can result in a loss of detail and pixelation. Try increasing the bitrate to improve the quality.

  3. Check the export settings: Make sure that the export settings are optimized for your intended output. For example, if you're exporting for social media, there may be specific export settings that are recommended for each platform.

  4. Use a different export format: Depending on the format you're exporting to, some formats may result in a lower quality output than others. Try experimenting with different export formats to see which one gives you the best quality.

  5. Check your original video quality: If the original video file is low quality, there may be limits to how much you can improve the output through exporting. In this case, it may be worth considering re-shooting the video with better equipment or using higher quality source footage.

If you've tried these steps and are still experiencing poor quality exports, it may be worth reaching out to Adobe support for further assistance.

 

You can also check: https://www.youtube.com/watch?v=fqTGChlP35E

Font Changer Guru
In this video i'm gonna show you how to export high quality video in low size by changing some of output video criteria, It will reduce the file size to 50% of the actual size - If you have any questions please don't hesitate to put it in the comments.

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New Here ,
Mar 23, 2023 Mar 23, 2023

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Just curious if it's because pro comes with a cost. When you become pro, it promises free resizing, right? If anyone has any information, please respond.

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New Here ,
Jun 07, 2023 Jun 07, 2023

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I have and pay for pro, the max output is still only 6000px x 6000px. I am trying to print a 2'x3' poster at staples and the resolution is too low.  Even the largest output it still blurry in terms of large scale printing.  I'll have to try Photoshop.

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New Here ,
Aug 18, 2023 Aug 18, 2023

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I've just experienced the same thing. I created a logo which looked very blurry after the export. I changed the size to 6000x6000 px (I am working with the pro-version) but still wasn't happy with the result. Finally I took a screenshot of my Adobe Express work space and this version is by far the sharpest. 

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New Here ,
Oct 29, 2023 Oct 29, 2023

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Thank you, this is super helpful! Literially better quality of the images! 🙂 

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Community Beginner ,
Nov 23, 2023 Nov 23, 2023

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This is the best option by far. Exporting in max output will increase image resolution, and then it won't work for example, as a facebook cover or LinkedIn post. We need an option to increase image quality, not size.

Intel Core i7-4790 CPU 3.60GHz / 32GB RAM - 1600MHz DDR3 / Win10 64-bit

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Adobe Employee ,
Dec 25, 2023 Dec 25, 2023

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Hi @AG_Lucas,

 

Do you have any issues while exporting a resized image to a Facebook cover or LinkedIn post? Need any help? Does it affect the image quality?

 

We are here to help you.

 

Thank you,

Neelam



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Community Beginner ,
Jan 23, 2024 Jan 23, 2024

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Hi, 

We've encountered the same problem to export our Facebook banner.. The quality is really poor, we enlarged the size to export it, but it's not convenient as some websites ask for a precise px x px.. 

Is it something your are working on currently ? 

Thank you 

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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Hi @Neelamk ,

Yes, I do have issues. Each time I download a PNG, the image lacks the quality expected for a social media banner. 

Intel Core i7-4790 CPU 3.60GHz / 32GB RAM - 1600MHz DDR3 / Win10 64-bit

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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Same problem for me, any size I resize my image to it still comes out pixalated, even when it does not look low res while creating it. 

 

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Community Beginner ,
Jan 31, 2024 Jan 31, 2024

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and I do pay for Pro.

 

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Adobe Employee ,
Feb 15, 2024 Feb 15, 2024

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Hi 

@Inger26854969b4r8

,

 

We're sorry to hear about this. This could be an image file-specific issue. However, there is a workaround you could try:

  1. Try to download the project in pdf format.
  2. Use Adobe Express or any application(acrobat) to convert pdf to a jpeg/png."

 

Let us know how it goes.

 

Regards,

Tarun

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Community Beginner ,
Jul 03, 2024 Jul 03, 2024

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Same problem here - it's not the file assets. I pay for Pro. PDFs also low quality (when it doesn't error out downloading as PDF). Is there any updated resolution to the image quality issue on download?

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Adobe Employee ,
Jul 11, 2024 Jul 11, 2024

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Hi 

@lanew64085556

,

 

Could you please answer a few questions below-

 

  1. What export format are you using?
  2. Did you use your own media, or did you use assets available within the app?
  3. What canvas size are you working on?
  4. If you use your own media, what dimensions is it? 
  5. Would it be possible for you to share the downloaded file and the media you used in it?

 

Also, can you share the project URL with us to investigate the issue.

 

Regards,

Tarun

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New Here ,
Aug 12, 2024 Aug 12, 2024

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Same thing is happening to me. Looks good on adobe express but when exporting it to my device it is blurry. (Mac) please look into this and fix it. 

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