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Participant
December 15, 2021
Question

Potential Virus when downloading Adobe Creative Cloud Express graphics

  • December 15, 2021
  • 1 reply
  • 583 views

Today when i opened the Creative Cloud Express app in both Windows Edge & Google Chrome, my anti-virus web browser plug-in highlighted this site as suspicious which i have never experienced before, including when i was using the tool yesterday. 

 

I proceeded to the site and attempted to download multiple graphics that i was working on yesterday. All of these files were blocked by my anti-virus software and flagged the file as containing a virus or an unwanted program so i am reluctant to download any further files from the Creative Cloud Express online tool. 

 

Has anyone esle experienced this issue ? Has the site been compromised ? 

This topic has been closed for replies.

1 reply

Community Manager
December 15, 2021

Hi Damianm,

 

Sorry to hear that you've got into this trouble. This shall be working fine though. Please try clearing cache/incognito window. Check if this works. We will be looking forward for your response.

 

Thanks,

Manmeet