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José Luis1587
Participant
Apr 25, 2022 4:15 PM UTC
Question

Proyectos CC Expres

Hola, cuando hago un proyecto y le pongo un texto animado, cuando lo quiero grabar y le indico vídeo, se sale de la APP y no guarda el proyecto. Si lo guarda como fotografía.

Con anterioridad si me funciuonaba perfectamente.

Muchas gracias.

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1 reply

Gwen5F86
Gwen5F86
Participating Frequently
Apr 28, 2022 10:56 AM UTC

Hello José,

 

Thanks for letting us know. We understand this is frustrating! We have passed this info to the team in charge.

 

In the meantime, make sure you update your product and device, clear all cash and cookies and log back in again. This might just do the trick.

 

Keep us in the loop!

Gwen

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