scheduled posts not posting to Facebook/Instagram

[Angela288943451kg2]

I'm having issues with the scheduler. The videos are not uploading fully, and my schedled posts are not going out. 

I end up having to download the files and post them manually to my pages. I've tried closing my browser, clearing the history, etc. but this happens a few times a week. I've also noticed the video builder glitches as well. Is there an update or a workaround?  

[Tarun Saini]

Hi @Angela288943451kg2,

Welcome to the community! Please try re-connecting all your social media accounts and try again. Check this video for more info- https://new.express.adobe.com/published/urn:aaid:sc:VA6C2:d0d03de5-0c40-4a51-9764-9f91b160271a 

Let us know how it goes,

Regards,

Tarun

[Howard Taylor]

I get similar problem and when you have many scheduled posts this is so frustrating!

[Ms.Mere]

Hello!

I am having similar issues that are on going for about 2 weeks now. I have disconnected my Facebook account several times, different days, same day, etc. I wondered if there is any futher progress on this issue because this feature is incredible.. 

when it works.

My company doesn't slow down so I have since moved to a different scheduler but I don't want to keep it that way. I tried using the video and no luck!

[Tarun Saini]

Hi all,

I'd like to inform you that our product team is aware of the issue and working on it. In the meantime, you can post successfully by reattaching the file.

Regards,

Tarun

[bodhicheese]

Not working for me either. Even with reconnecting my FB account. This is a real drag on my process. Please get a hotfix out ASAP for the people! 🙂

[Tarun Saini]

Hi @bodhicheese,

Welcome to the community! Did you try the steps mentioned above? 

Regards,

Tarun