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Bettina27415481emyl
Participant
January 18, 2023
Question

So many Problems! No IG-Connection without Facebook, Express ignoring Font Thickness during Export..

  • January 18, 2023
  • 1 reply
  • 168 views

I would love to work only with Adobe Express in general, also so I could make it easier for my clients to use their own Instagram. Unfortunately, the whole application can't be relied upon.

Here are the problems I have found:
Fonts or font thicknesses are changed when publishing.
I can't link an Instagram account without Facebook - so I can't schedule posts.
And I'm certainly not the only one who doesn't run a Facebook page anymore.
The page is way too slow in the browser, hangs, doesn't respond to clicks.

Please get this finally under control, with the branding function there would be nothing better! If the rest would just work for once.


This topic has been closed for replies.

1 reply

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Community Manager
Manmeet2016Community Manager
Community Manager
January 23, 2023

Hi @Bettina27415481emyl, thanks for reaching out. Let us tell you when users are looking to connect a professional Instagram account to Scheduler - it is required to have a Facebook Page connected to it. Therefore, it is forwarded to Facebook when connecting your Instagram profile. This is due to API requirements set by Facebook/Instagram.

 

Please let us know if you need more information on this or if you have any questions/concerns. We will be happy to help. 

 

Thanks 

Manmeet

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