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stock assets

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Hello. I have premium and keep getting denied for a stock asset. why?

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Abhi.G @ ADBECorrect answer

Adobe Employee

Hi @Nautilus13

Are you seeing the error at download time or when you add a premium Stock asset? Please double check that your account is not past due. While Adobe Express is usable in the "grace period" download of premium content isn't.

Thanks

Abhi G

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Ruben33800302yev3

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Ruben33800302yev3

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Nancy OShea

Community Expert

Are you accessing Adobe Stock photos within the Adobe Express app? Do you see a crown icon?

Paid Adobe Express gives you access to Standard Stock Assets with a limited license to:

Use the asset within the Adobe Express app.
Incorporate the asset into your Adobe Express project, and publish or download your project for use outside of the Adobe Express app.

Adobe Stock Premium and Editorial Use Only content are not included with your Adobe Express plan.

See related links below for more details:

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Nancy O'Shea— Product User & Community Expert

A

Abhi.G @ ADBECorrect answer

Adobe Employee

Hi @Nautilus13

Are you seeing the error at download time or when you add a premium Stock asset? Please double check that your account is not past due. While Adobe Express is usable in the "grace period" download of premium content isn't.

Thanks

Abhi G

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