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When attempting to upload 512x512px transparent png stickers created in Adobe Express (Spark), Telegram gives this error. "Please attach the image as a file (uncompressed), not as a photo".
I couldn't find information on saving PNGs as uncompressed within Express settings, searching help or here on the Adobe Express community.
Anyone else run into this and what was your fix?
Telegram Info: https://core.telegram.org/stickers#static-stickers
Thanks Amitej for the tip. The UI I see is a little different than the instructions ya shared ... but I figured it out. Here's for others that might run into this same question.
1. /newpack
2. select paperclip
3. Do not choose "compress file".
4. Uploader will read "file" in the file type.
5. Upload .png, type a title (e.g. Thank You) & enter
6. Select 1-2 emoji's to associate & enter
7. Rinse and repeat steps 5 and 6
8. /publish
The rest of the online documentation is the same.
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Hi @Illuminate.Pro,
Thanks for reaching us. I was able to attach a .PNG (transparent background 512x512 px) created in Adobe Express as a telegram sticker.
The steps followed were the same as mentioned in the link you shared.
Note: When attaching the .PNG file, use the 'File' option and not the 'Photo or Video'option.
Please refer to the screenshot attached:
First, the PNG was uploaded with the 'Photo or Video' option, giving the error message.
In the Second attempt .PNG was uploaded with the 'File' option
Let us know if this helps.
Regards,
Amitej
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Thanks Amitej for the tip. The UI I see is a little different than the instructions ya shared ... but I figured it out. Here's for others that might run into this same question.
1. /newpack
2. select paperclip
3. Do not choose "compress file".
4. Uploader will read "file" in the file type.
5. Upload .png, type a title (e.g. Thank You) & enter
6. Select 1-2 emoji's to associate & enter
7. Rinse and repeat steps 5 and 6
8. /publish
The rest of the online documentation is the same.
Copy link to clipboard
Copied
If you're struggling to upload transparent PNG stickers from Adobe Express (Spark) to Telegram, you're not alone. Telegram requires uncompressed files, but Adobe Express doesn't seem to offer this option. Have you tried exporting the PNG from Adobe Express and then uploading it as a file to Telegram? For more tips and solutions, visit here