Skip to main content
D
default331679943iyds8
Participant
October 25, 2023
Question

Templates greyed out

  • October 25, 2023
  • 1 reply
  • 221 views
I cannot use the templates
    This topic has been closed for replies.

    1 reply

    Amitej S
    Community Manager
    Amitej SCommunity Manager
    Community Manager
    October 27, 2023

    Hi @default331679943iyds8,

     

    Welcome to the Adobe Express Community!!

     

    This shouldn't be happening; since when are you having this issue? Can you share a screen recording showing where you get these greyed-out templates? 

     

    Also, I'd recommend you try again after clearing the cache/cookies of the browser or working on another recommended browser (Edge, Safari, or Google Chrome) to check if that makes any difference. 

     

    Let us know about your observations!

     

    Best,

    Amitej

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices