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The mobile app has been practically unusable for weeks

New Here ,
Dec 04, 2022 Dec 04, 2022

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It constantly fails to download brand assets so you can't edit projects that are branded.

Screenshot_20221204-093113.png

This is really more of a bug report but Adobe doesn't seem to allow you to submit those in a normal way, the bot chat connects you to an agent to then hangs up on you as soon as it's clear it's something negative. I've never seen worse customer service.

Screenshot_20221204-093142.png

 

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Community Expert ,
Dec 05, 2022 Dec 05, 2022

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You could try restarting your phone and/or re-logging in to Adobe Express.

 

You can also submit your feedback here:

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