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Participant
April 8, 2023
Question

This site can’t be reached express.adobe.com refused to connect.

  • April 8, 2023
  • 5 replies
  • 4398 views

Everytime I try to access Adobe Express I get an error page. This just started happening today. I'm on a Macbook Pro M2 Max using Chrome. 

 

ERR_CONNECTION_REFUSED

 

Any ideas?

This topic has been closed for replies.

5 replies

Participant
August 13, 2024
Tarun Saini
Community Manager
Community Manager
August 13, 2024

Hi 

@quantumai_6293

,

 

Are you experiencing this issue? If so, can you please share the screenshot of the issue? Also, try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference. You can also, try clearing the browser's cache and cookies to see if that helps.

 

Please ensure you are on a stable internet connection.

 

Regards,

Tarun

Participant
July 17, 2024

Same issue

 

Participant
April 13, 2023

UPDATE: I'm not an IT person so I don't know why this is happening but I CAN get connected on my work network but cannot connect at home. So I'm thinking it has something to do with my network. 

Participant
April 13, 2023

Same here! I have Creative cloud and I still can't get it to open.

 

Henrik Heigl
Community Expert
Community Expert
April 8, 2023

Hi,

 

it seems like some kind of Internet Technical Problem. Maybe try another Browser or clear the Browser cache and restart the Computer. Sometimes it helps to Update the DNS Server (e.g. 1.1.1.1 or 8.8.8.8) if its a Provider problem. Hope that helps.

 

regards,Henrik