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Unable to delete Logo

Community Beginner ,
Apr 04, 2022 Apr 04, 2022

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When using abobe creative cloud express, I am not able to delete logos from existing logos library

 

 

There was a previous thread but I have tried this option but there is no way to delete the logos. Its getting annoying as some are old logos that i need to get rid off. 

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correct answers 1 Correct answer

Adobe Employee , Apr 06, 2022 Apr 06, 2022

Thanks! Hopefully, this will help you. Let us know!

 

Logos have to be deleted on the web, it can’t be done on iOS (I hope it's not your case!). You have to log into your account at express.adobe.com and then go to the Brands view, then tap the brand you want to edit. Inside the Logos section for that brand, you can delete individual logos:

image (3).png

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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Hi JcWee, 

 

I can hear your frustration! I'm really sorry this is happening.

Can you let us know which thread you are referring to so we know what you have tried already?

Do you get any messages? 

 

Thanks, we'll get to the bottom of it! 

Gwen

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Community Beginner ,
Apr 06, 2022 Apr 06, 2022

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Adobe Employee ,
Apr 06, 2022 Apr 06, 2022

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Thanks, JcWee, 

 

That other thread is to vote up the idea... I don't see any specific option on it. 

 

I can delete created logos from my phone's library. Could this be an option for you? How are you working exactly? What's your config? 

 

Cheers, 

Gwen

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Community Beginner ,
Apr 06, 2022 Apr 06, 2022

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Hi Gwen, 

I am working on PC, so using the Web version. 
I have also just downloaded Creative Cloud Express from my app store, but in the app, i am also unable to delete logos. When i press and hold over a logo, it does not give me any options to delete them.  

b0a82271-bd2a-4e1c-ab5d-21c7f85fdf52.jpg
Thanks


JC

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Adobe Employee ,
Apr 06, 2022 Apr 06, 2022

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Thanks! Hopefully, this will help you. Let us know!

 

Logos have to be deleted on the web, it can’t be done on iOS (I hope it's not your case!). You have to log into your account at express.adobe.com and then go to the Brands view, then tap the brand you want to edit. Inside the Logos section for that brand, you can delete individual logos:

image (3).png

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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