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Participant
April 27, 2024
Answered

Unable to download progress bar not moving - July 29-31; August 4-5, 2024

  • April 27, 2024
  • 169 replies
  • 81358 views

I need to download my video. The pop ups loads but the progress bar is not moving. I have download file in the past and I try logging out and clearing my cache.

Correct answer droopydog500

The major issue with Adobe Express as shown on the Adobe status page on July 31 has been closed:

You can subscribe to the alerts on the Adobe status page to get emailed updates.

See: https://status.adobe.com/

 

If you are still experiencing Adobe Express performance problems, please feel free to reply to this thread.

 

    droopy

169 replies

Participant
July 30, 2024
Plik niemożliwy do pobrania. Proszę o pomoc.
Participant
July 30, 2024

this is my first problem using adobe express premium for 2 months of use which is running fine

so this time when downloading a video, a text box appears to start downloading but the process is always 0%, even if you wait for 1 hour it still doesn't move

I've tried the previous video project (at Your Stuff), it runs normally, can download to completion

 

what I've done but still doesn't solve the problem:
1. try on another browser
2. clear cookies

 

hopefully someone can help me,
thank you very much

Participant
July 30, 2024
Cant download the edited video
Participant
July 30, 2024
I can't download anything in pdf, it always goes to 90% and then stop
Participant
July 30, 2024
Los vídeos no se descargan. Da igual el taaño, la longitud, el formato... No se descargan. Un día de trabajo a la basura. Gracias.
Participant
July 30, 2024
Hallo, leider ist ein Download von Dateien seit heute früh nicht möglich. Das System hängt grundsätzlich bei 0%.
Participant
July 30, 2024

I can't download video projects in which I use transitions. The download pop-up stops at 'loading 0%'. I tried several browsers, I blocked every pop-up and tried everything. Is this a bug? Or how can I fix this?

 

Please help me! 

Participant
July 30, 2024
All files are laggy when making edits to the documents, as well as lag on the "your stuff menu." There is also a message for low space on express.
katewhite2
Participating Frequently
July 30, 2024
I'm unable to download my file and I have a presentation tomorrow. It's stuck at 0% I've tried different browsers, clearing cache, etc. Tried different machines but no joy.
Participating Frequently
July 30, 2024

Same, looks like a lot of people are facing this issue. If you find a solution, please share. I need to urgently export the videos too but unable to download any of my files ion video format

Participant
July 30, 2024

I can't download video projects in which I use transitions. The download pop-up stops at 'loading 0%'. I tried several browsers, I blocked every pop-up and tried everything. Is this a bug? Or how can I fix this?

 

Please help me!