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Participant
December 5, 2022
Question

Video has no sound

  • December 5, 2022
  • 2 replies
  • 1196 views

I created the video and it works with sound.  However, after I download the video to share it has no sound.  I tried downloading on a mac and on a Chromebook.  I can't find the settings to fix it.

This topic has been closed for replies.

2 replies

Participant
March 24, 2023

up voting this. Uploaded an MTS video with sound only to have it converted to MP4 without sound.  No sound viewing online pre-download and no sound after pulling it down.

Henrik Heigl
Community Expert
Community Expert
December 5, 2022

Hi,

 

may I ask how do you have Created the video? Did you upload some video or did you created it from the Quick Action? Can you maybe share the video so that we can have a better understanding?

regards,Henrik