Error: Can't load We can't display the generated video. You can edit and try again.

[Severine Watry]

Hi, I have been trying to create video but each time I have this error. Error: Can't load We can't display the generated video. You can edit and try again. I have attached a screenshot.

Can you check what is going on?

Thank you so much

Severine

[droopydog500]

Hello @Severine Watry,

Thank you for your message. I am sorry you are having this problem. 

Did you try more than once? I was able to use your prompt and a very low resolution copy of your reference image from your screen shot and was able to generate a video. If this fails for you multiple times, please upload your reference image and tell us what OS/browser and their versions are.

Thanks,
    droopy

[zele33ka]

i have same problems, try it already 20 times 

 

[Zach30097463ilip]

I've had this reaccuring problem ever since I started using firefly. I swear if there is a person with even their arms showing it will get flagged and not simulated. Cancled my subcription over it.

[droopydog500]

Hi @Severine Watry,

Can you please upload your keyframe so I can test it?

Thanks,

    droopy

[photos2memories]

I'm having the same issue ... it is also using up credits and not producing the video

[Kartika Rawat]

Hi @photos2memories!

I'm sorry to hear that. Could you share more details on what's happening? Do you see any errors?

Let us know.

Thanks,
^KR

[GavBeattie]

Same here, very inconsistent this week for some reason.

[SamarthS]

Hi @Gavin33107452ruvl, 

Sorry for the issue. Are you able to generate the video and then get the error, or are you not able to generate any video?