P: Generative Fill Brush Glitch when selecting area

[Editor Noob]

Please fix it immediately because the bug is becoming very annoying, so when we want to delete an object and it needs to be deleted, but when we raise our hand the object that has been deleted disappears by itself.

 https://drive.google.com/file/d/1mSFx0db_3nNZwLSX81kzTuZzY9lg3vgZ/view?usp=drivesdk 

[EZLangston]

I love Firefly, been working with it for a while. But today, when I generate an image that I erased some of it, it spontaneously adds back in the image or parts of an image also, while erasing some of an image, it reversed my erasure and adds back in parts of the image. I hope I'm telling you in a way for you to understand. Thank you 

[vasil333751862422]

When i use the Genarative Fill brush it not working. When i start painting picture and use it for 2nd time it's remove the brush area of previous one that i painted in first . please fix it

[CMass]

Thanks for reaching out. To help us troubleshoot the issue, please share more information.

• What device and browser are you using?
• What module are you using?
• Can you include any screenshots or videos of the issue?

[Herbert33376791cbdt]

the insert tool in generative fill is not working. im unable to highlight the area and give a description.

[EZLangston]

Using Android Moto Z3, Chrome browser. Here's a video link as to what I experience: 

https://tinyurl.com/LangFirefly01

Screenshot is my Moto Z3 info 

 This just started yesterday, have been using Adobe Firefly Generative module. Thank you, EZ Langston 

[#7]

my adobe firefly brush problem please solve my adobe firefly brush 

[@mj]

Hi @Herbert33376791cbdt ,

Could you share a screenshot or recording of your experience please?

This will help us quite a bit.

mj

iMSD

[@mj]

Hi @vasil333751862422 ,

After creating your gen fill, you would choose one of the three options given and click Keep.

Then, generate your next fill, choose your preferred option, Keep again, and so on.

Keep bakes your chosen Gen fill.

hth

mj

iMSD

[Lisa3320269299dg]

Hello! This issue only started today, but makes the program incapable of being used. If you select an area to change, it will not process the full area, you will see the selection decrease or move entirely elsewhere. I captured an example of me trying to add the item behind the pie to be replaced, and it jumping all over the place. Please assist in a solution or hopefully this will let you know it may be an issue. Thank you! 

[Lisa3320269299dg]

I'm having the same issue! I've restarted my phone and can't figure out how to fix it. 😡 

[Lisa3320269299dg]

They're saying (I believe, and I'm having the same issue) they draw their selection, pick their finger up, and when they try to add to the selection to finish including the area, it erases the first selection amount. Does this make sense? 

[Lisa3320269299dg]

Anyone? I do photo editing as a gig and it's important to have access to this software. Am I missing any pertinent info? I'm on Samsung s23 ultra using the application on Chrome. 

[WehrHaus]

I'm working in your Generative Fill application and anytime I use the Add tool, after a few seconds ~5-10, my selection gets reset. I am using Chrome and have hard reset, re-uploaded, with same results each time.

[WehrHaus]

I have a video if that would help.

[@mj]

Hi @Lisa3320269299dg ,

Thnx for the explainer.

Can you guys confirm that you have the Add option selected?

Could you share a screenshot pls?

hth

mj

iMSD

[@mj]

Hi @WehrHaus ,

This has been reported a few times.

Please share your video.

Regards

mj

iMSD

[Money33403307xqv4]

Brushing when automatically again my pre pic comes

[Lisa3320269299dg]

Yes, I've been using the site for a month and know how to use the add and subtract features. I shared a video on my post yesterday showing the issue, I can't post it here in the comments, but I can take screenshots. You can see I have the background removed, but it leaves the object behind the cake. When I tried to remove that object it goes all wonky

 

 

[Dean_Utian]

You need to give much more detail to the issue and what you're doing. It is not clear from what you have written. List the steps you're going through with a screenshot.

[Lisa3320269299dg]

Yup! I'm honestly getting really peeved it's been days and they haven't addressed or even dignified reports on this. If it's not fixed soon I'll subscribe to a different app that's more affordable anyway. 

[CMass]

@Editor Noob Thank you for sharing this video. Can you share what device and browser version you're using? Does it just happen on this device and browser?

[Evan3343631925wj]

Mind boggling how this massive bug has not been fixed...

[@mj]

Hi @Editor Noob ,

Thnx for the share.

That is very buggy.

There are Adobe folks quite active on these fora, so hopefully we can have a solution sooner rather than later.

In the interim, try a different browser, hard reset your browser, go Incognito, test on a different device.

Let us know if any of the suggestions work.

Happy making

mj

iMSD

[@mj]

Hi @Lisa3320269299dg ,

That result is wonky.

Not sure what sub you're on, but here are a few suggestions whilst we wait for a fix.

Have you tried bouncing over to Express and removing the BG there?

Better still, if you have Creative Cloud, you can remove it in Photoshop.

Let us know if you can get it to work,

mj

iMSD

[@mj]

Hi @Lisa3320269299dg ,

Fair enough. I'd be frustrated too. Try doing it on your desktop computer.

Trying to help you get past your challenge.

Best

mj

iMSD