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unable to download a file

Oct 23, 2023 Oct 23, 2023

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last night I designed a file and while trying to download I got an alert saying it will take some time. I cannot find it. I am an Adobe customer for years

Bug Unresolved
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Community Expert ,
Oct 24, 2023 Oct 24, 2023

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Can you please give us more details? Were you on desktop, laptop? Wi-Fi? Good connection? Pc? Mac? Were you designing on firefly from a browser? Which one?

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