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Cannot use Firefly

New Here ,
Aug 18, 2024 Aug 18, 2024

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I cannot use the Firefly. Is there any problem in my adobe account?

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Design , Desktop

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Community Expert ,
Aug 18, 2024 Aug 18, 2024

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Hello @김연정36974076rlmw,

Thank you for your message. I am sorry you are having this problem. 

Can you please tell us what happens when you try to use Firefly? Are you getting an error message?

Thanks,
    droopy

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New Here ,
Aug 18, 2024 Aug 18, 2024

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I am unable to find the Firefly icon to start the Firefly program

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Community Expert ,
Aug 18, 2024 Aug 18, 2024

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@SergePascal52, can you navigate to https://firefly.adobe.com/?

 

    droopy

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Community Expert ,
Aug 18, 2024 Aug 18, 2024

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Hello, did you try to refresh the page or try with other internet browser?

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New Here ,
Aug 19, 2024 Aug 19, 2024

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Thank will follow your advice.

regards.

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