Cant save images in Firefly

[Yaroslava38470985hbjc]

Hi! )

I use mobile version for my content and here doesn't work "save image". Well, maybe one or two picts sometimes from 10-15...

And I see this "result" in my gallery to late, after a lot of work 😔 

Also I can't "copy image" manually, it works one time and next tries when I copy next picts, it paste the same first image...

And "save in gallery doesn't work", it's always empty (

[droopydog500]

Hello @Yaroslava38470985hbjc,

Are you using an iPhone or android?

My best,
    droopy

[Yaroslava38470985hbjc]

Hi!
Android

Thank you for quick answer 🙂

[droopydog500]

Ah, unfortunately I do not have Android, so cannot test. When you say you do not see them in the gallery, do you mean when you select the "files" tab, you do not see them in Generation History?  Hopefully someone else with Android can comment as I am not sure how saving images on Android works.

    droopy

[Yaroslava38470985hbjc]

Yes, don't have them in history 🤷

Only 2-3 las ones...

Anyway thanks a lot for attention 🙏

[Kartika Rawat]

Sorry about the issue. Which device are you using? If possible, could you share the screen recording of the issue?  

Let us know.

Thanks,

KR

Moved to discussions