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New Participant
May 22, 2025
Question

Cant save images in Firefly

  • May 22, 2025
  • 3 replies
  • 227 views

Hi! )

 

I use mobile version for my content and here doesn't work "save image". Well, maybe one or two picts sometimes from 10-15...

And I see this "result" in my gallery to late, after a lot of work 😔 

 

Also I can't "copy image" manually, it works one time and next tries when I copy next picts, it paste the same first image...

 

And "save in gallery doesn't work", it's always empty (

 

3 replies

New Participant
May 22, 2025

Yes, don't have them in history 🤷

Only 2-3 las ones...

 

Anyway thanks a lot for attention 🙏

Kartika Rawat
Community Manager
Community Manager
May 22, 2025

Sorry about the issue. Which device are you using? If possible, could you share the screen recording of the issue?  

 

Let us know.

Thanks,

KR

 

 

Moved to discussions

droopydog500
Community Manager
Community Manager
May 22, 2025

Ah, unfortunately I do not have Android, so cannot test. When you say you do not see them in the gallery, do you mean when you select the "files" tab, you do not see them in Generation History?  Hopefully someone else with Android can comment as I am not sure how saving images on Android works.

 

    droopy

Adobe Community Expert (not an Adobe employee)
droopydog500
Community Manager
Community Manager
May 22, 2025

Hello @Yaroslava38470985hbjc,

Are you using an iPhone or android?


My best,
    droopy

Adobe Community Expert (not an Adobe employee)
New Participant
May 22, 2025
Hi!
Android

Thank you for quick answer 🙂