Cant save images in Firefly

Forum|Forum|8 months ago
May 22, 2025
3 replies
227 views

Hi! )

I use mobile version for my content and here doesn't work "save image". Well, maybe one or two picts sometimes from 10-15...

And I see this "result" in my gallery to late, after a lot of work 😔

Also I can't "copy image" manually, it works one time and next tries when I copy next picts, it paste the same first image...

And "save in gallery doesn't work", it's always empty (

Mobile

Y

Yaroslava38470985hbjcAuthor

New Participant

Yes, don't have them in history 🤷

Only 2-3 las ones...

Anyway thanks a lot for attention 🙏

Kartika Rawat

Community Manager

Sorry about the issue. Which device are you using? If possible, could you share the screen recording of the issue?

Let us know.

Thanks,

KR

Moved to discussions

droopydog500

Community Manager

Ah, unfortunately I do not have Android, so cannot test. When you say you do not see them in the gallery, do you mean when you select the "files" tab, you do not see them in Generation History? Hopefully someone else with Android can comment as I am not sure how saving images on Android works.

droopy

Adobe Community Expert (not an Adobe employee)

droopydog500

Community Manager

Hello @Yaroslava38470985hbjc,

Are you using an iPhone or android?

My best,
droopy

Adobe Community Expert (not an Adobe employee)

Y

Yaroslava38470985hbjcAuthor

New Participant

Hi!
Android

Thank you for quick answer 🙂

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded