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Error "Something went wrong" when generating vector in Adobe Firefly

New Here ,
Oct 05, 2025 Oct 05, 2025

Hi everyone,

I encountered an issue while trying to generate a in Adobe Firefly. The generation process suddenly stopped and displayed the message “Something went wrong. Please try again later.”

Here are the details:

  • Prompt used:
    A vector flat design illustration showing a UX user flow diagram with connected wireframe screens, arrows, and icons, bright white background, accent colors blue and yellow, concept of user journey mapping and prototyping.

  • Style: Flat Design

  • Browser: Chrome (also tried Edge — same issue)

  • Operating System: Windows 10 

I have already tried:

  • Clearing browser cache and cookies

  • Switching to another browser

  • Logging out and logging back in

  • Refreshing the page

But the same error still appears every time I try to generate a vector

Has anyone else experienced this or found a solution? Any advice would be greatly appreciated.

Thank you!

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Community Expert ,
Oct 05, 2025 Oct 05, 2025
LATEST

HI,

I tested your prompt using Text To Vector, and it generated correctly.

Have you tried clearing your browser's cache and cookies, or trying a different browser?

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