I can't log in to Firefly

[kobigoffer]

I received permission for adobe Firefly I'm trying to log in and after the page is recognized me. the page all the time loading, I can't get past this stage. Plus, I did hard refresh to my browser Ctrl +Shift+R It did not work.
Thanks in advance to anyone who helps 🙂

[Henrik Heigl · Accepted solution]

Hi,

can you try to empty the Browser cache and try another Browser just to be on the safe side. The Website works fine by me. Hope that helps.

[kobigoffer]

Thank you very much, clearing the cache really helped.
Kobi

[kglad]

@kobigoffer 

if clearing your cache fails, use a different browser.

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

<moved from using the community bugs>

[kobigoffer]

Thank you very much, I received a response that helped me solve the problem.
Kobi

[kglad]

excellent 

[রেশমা31246729aw43]

Hi