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Loading issues

Community Beginner ,
Dec 13, 2023 Dec 13, 2023

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When writing a very simple prompt, it takes over 30 min for a single result, most of the times it simply says there is an issue loading the image. Not sure what the issue is.

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correct answers 1 Correct answer

Adobe Employee , Dec 14, 2023 Dec 14, 2023

If this is also happening in Ps, it might have to do with your internet speed. Do you have access to faster internet?

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Adobe Employee ,
Dec 13, 2023 Dec 13, 2023

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@Salma54321 30min is a long time to get a result. Can you share the device & browser versions? What is your internet speed?

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Community Beginner ,
Dec 14, 2023 Dec 14, 2023

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@CMass I agree, it's taking too long. I am running the program on my Windows 11 Running ROG Strix G513. I am running it on my chrome browzer. However even on Photoshop when running firefly for any changes, it take similar amounts of time. In terms of internet speed: 21.9 Mbps Downloads and 33.9 Mbps Uploads. Wifi is excellent, everything else seems to be working fine.

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Adobe Employee ,
Dec 14, 2023 Dec 14, 2023

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If this is also happening in Ps, it might have to do with your internet speed. Do you have access to faster internet?

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Adobe Employee ,
Jan 03, 2024 Jan 03, 2024

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@Salma54321 Has this issue gotten better? Just wanted to check in. 

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Community Beginner ,
Jan 05, 2024 Jan 05, 2024

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@CMass Yes! Firefly works in less than a minute now! very quick results. Thank you for all your help! 

 

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Adobe Employee ,
Jan 05, 2024 Jan 05, 2024

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@Salma54321 Awesome! Thank you for confirming! 

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