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Not able to use firefly with my google account
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/t5/adobe-firefly-discussions/not-able-to-use-firefly-with-my-google-account/td-p/14196538
Oct 30, 2023
Oct 30, 2023
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"your account has issues, please contact your admin"
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/t5/adobe-firefly-discussions/not-able-to-use-firefly-with-my-google-account/m-p/14198634#M3729
Oct 31, 2023
Oct 31, 2023
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Hi @Zijian33266813zcx2 ,
This type of error is typically for enterprise users.
Are you behind a firewall, from where you accessing Firefly?
Best
mj
iMSD
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Adobe Employee
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/t5/adobe-firefly-discussions/not-able-to-use-firefly-with-my-google-account/m-p/14199122#M3730
Oct 31, 2023
Oct 31, 2023
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@Zijian33266813zcx2 Adding to what @mj , make sure you're selecting the correct account when signing in if you have more than one login (Sign in to your company or school account). This may require having an incognito window or another browser. You'll need to contact your admin if you only have one login and are running into issues. (How do I contact my Adobe administrator?)
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/t5/adobe-firefly-discussions/not-able-to-use-firefly-with-my-google-account/m-p/14201892#M3751
Nov 01, 2023
Nov 01, 2023
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