P: Generative Fill - Error were trying to remove an object

[RonStoppable123]

I was trying to remove objects from my picture using adobe firefly web. It took too long to load any results, and after all that wait, it couldnt load any images and gave me this error. However, my free generative credits were subtracted. Is this deliberately done to free users?

Error
"An unexpected error occurred and we failed to generate an image! Please try again."

[CMass]

@RonStoppable123 Can you share what your prompt was? That maybe the reason for the error. 

[RonStoppable123]

This is all i get after waiting for quite some time

[Bhupendra Koirala]

same is happenig to me as well i have free credits but i cant use them

[nilesh511298]

Me also facinf same problem

[CMass]

@RonStoppable123 Can you share the prompt? The prompt are the words you typed into Firefly to generate the changes. 

[RonStoppable123]

There was no text prompt....i was trying to remove objects from the picture

[Claudia32890934j4g9]

Ich habe in Adobe Firefy versucht bei einem Foto von meinem Kind (natürlich vollständig angezogen), dass ein Schaf füttert das Vorhängeschloss des Zaunes zu entfernen. Jetzt kommt die ganz Zeit die Fehlermeldung, dass ich gegen die Benutzerrichtline verstoße. Es ist mein Foto, dass ich selbst gemacht habe.

[Karin24587686yfli]

Ich verzweifle gerade an der PS KI
Bei jedem 2. Befehl wird mir angezeigt, dass ich gegen die Benutzerrichtlinien verstoße.
Aber ich versuche alles mögliche aus. Von "Weihnachtsbaum" geschmückt über "weißer Vorhang", "Nein" und "Entfernen", es funktioniert bei allen Bildern so schlecht.
Woran kann das liegen?
Was kann man ändern?

[Kevin Stohlmeyer]

@Claudia32890934j4g9 enter a prompt and don't leave it blank. Leaving it blank can lead to false flag errors.

[CMass]

@RonStoppable123 & @Claudia32890934j4g9 , what browsers are you using? I've tried this in Safari & Chrome without issue.

 

 

[RonStoppable123]

I used Google chrome.....I updated it today and tried again....its still the same, it takes quite some time in loading status and then displays the same error. I am a free user using the free 25 generative credits. Could this be the reason adobe is purposefully not loading any results for free users?

[CMass]

Being a free-user should not be the issue. If you are okay with it, can you DM the photo you're using? I'm wondering if it's just complex or if it's related to this issue: https://community.adobe.com/t5/adobe-firefly-bugs/generative-fill-cannot-remove-an-object-from-an-im...

[Waqar Naik]

Hi!
I was also facing same issue with generative fill (sucks when take long time to load the results) but then I remember that we can use photoshop web it generates results fast as compare to desktop photoshop.

Check here:
https://photoshop.adobe.com/

[Vivek12]

Hi, Thank you for contacting us. The Firefly Image 3 model released this week is giving great results while using Generative Fill. Please try again and share the outcome. 

^VS

[Carol_Dunn-Martinez8902]

I am getting same error, i go to remove an object like i have done before then get the error generative error please try again.  it has been 3 days.