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P: Generative Fill - Error were trying to remove an object

Community Beginner ,
Nov 09, 2023 Nov 09, 2023

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I was trying to remove objects from my picture using adobe firefly web. It took too long to load any results, and after all that wait, it couldnt load any images and gave me this error. However, my free generative credits were subtracted. Is this deliberately done to free users?

Error
"An unexpected error occurred and we failed to generate an image! Please try again."

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Desktop , Imaging

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Adobe Employee ,
Nov 09, 2023 Nov 09, 2023

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@RonStoppable123 Can you share what your prompt was? That maybe the reason for the error. 

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Community Beginner ,
Nov 10, 2023 Nov 10, 2023

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This is all i get after waiting for quite some timefirefly.JPG

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New Here ,
Nov 10, 2023 Nov 10, 2023

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same is happenig to me as well i have free credits but i cant use them

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Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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Me also facinf same problem

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Adobe Employee ,
Nov 10, 2023 Nov 10, 2023

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@RonStoppable123 Can you share the prompt? The prompt are the words you typed into Firefly to generate the changes. 

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Community Beginner ,
Nov 10, 2023 Nov 10, 2023

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There was no text prompt....i was trying to remove objects from the picture

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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Ich habe in Adobe Firefy versucht bei einem Foto von meinem Kind (natürlich vollständig angezogen), dass ein Schaf füttert das Vorhängeschloss des Zaunes zu entfernen. Jetzt kommt die ganz Zeit die Fehlermeldung, dass ich gegen die Benutzerrichtline verstoße. Es ist mein Foto, dass ich selbst gemacht habe.

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Community Beginner ,
Nov 10, 2023 Nov 10, 2023

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Ich verzweifle gerade an der PS KI
Bei jedem 2. Befehl wird mir angezeigt, dass ich gegen die Benutzerrichtlinien verstoße.
Aber ich versuche alles mögliche aus. Von "Weihnachtsbaum" geschmückt über "weißer Vorhang", "Nein" und "Entfernen", es funktioniert bei allen Bildern so schlecht.
Woran kann das liegen?
Was kann man ändern?

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Community Expert ,
Nov 10, 2023 Nov 10, 2023

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@Claudia32890934j4g9 enter a prompt and don't leave it blank. Leaving it blank can lead to false flag errors.

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Adobe Employee ,
Nov 13, 2023 Nov 13, 2023

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@RonStoppable123 & @Claudia32890934j4g9 , what browsers are you using? I've tried this in Safari & Chrome without issue.

Screenshot 2023-11-13 at 8.39.11 AM.png

Screenshot 2023-11-13 at 8.40.20 AM.png

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Community Beginner ,
Nov 15, 2023 Nov 15, 2023

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I used Google chrome.....I updated it today and tried again....its still the same, it takes quite some time in loading status and then displays the same error. I am a free user using the free 25 generative credits. Could this be the reason adobe is purposefully not loading any results for free users?

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Adobe Employee ,
Nov 15, 2023 Nov 15, 2023

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Being a free-user should not be the issue. If you are okay with it, can you DM the photo you're using? I'm wondering if it's just complex or if it's related to this issue: https://community.adobe.com/t5/adobe-firefly-bugs/generative-fill-cannot-remove-an-object-from-an-im...

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New Here ,
Apr 08, 2024 Apr 08, 2024

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Hi!
I was also facing same issue with generative fill (sucks when take long time to load the results) but then I remember that we can use photoshop web it generates results fast as compare to desktop photoshop.

Check here:
https://photoshop.adobe.com/

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Adobe Employee ,
Apr 26, 2024 Apr 26, 2024

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LATEST

Hi, Thank you for contacting us. The Firefly Image 3 model released this week is giving great results while using Generative Fill. Please try again and share the outcome. 


^VS

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