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34

P: Known loading issue

Adobe Employee ,
Mar 23, 2023 Mar 23, 2023

Please hold tight while the team identifies the issue. Thank you for your patience!

TracyH_0-1679602695108.png

 

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correct answers 1 Pinned Reply

Adobe Employee , Mar 23, 2023 Mar 23, 2023

Update: This issue should be resolved. If you are still experiencing issues, please do a hard refresh on your browser Ctrl (Cmd)+Shift+R

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New Here ,
Mar 23, 2023 Mar 23, 2023

Firefly probably over working. 

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Community Beginner ,
Mar 23, 2023 Mar 23, 2023

The first few prompts I tried gave results (that were not that great), but now I just get the failed error message and the "retry"button in all 4 windows. Moved to a different machine and got the same results

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Explorer ,
Mar 23, 2023 Mar 23, 2023

Hi Firefly team, I know its in beta, but I was able to get 3 text to image generations before it would only generate the blue "Retry" button. Just letting yall know!

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New Here ,
Mar 23, 2023 Mar 23, 2023

I wanted to try new adobe Firefly prompt to image but it gives me:

"Can't load

This image produced an error. Please try again."

prompt and logs me out of my account.

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Adobe Employee ,
Mar 23, 2023 Mar 23, 2023

We're aware of this. The team is working to identify the issue right now. Thanks for your patience.

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Explorer ,
Mar 23, 2023 Mar 23, 2023

Thanks for being so responsive! Excited to use Firefly and glad the support posts are being watched!

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Adobe Employee ,
Mar 23, 2023 Mar 23, 2023

Update: This issue should be resolved. If you are still experiencing issues, please do a hard refresh on your browser Ctrl (Cmd)+Shift+R

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Adobe Employee ,
Mar 23, 2023 Mar 23, 2023

Carol27476378vjvt_0-1679616556835.png

 

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Adobe Employee ,
Mar 23, 2023 Mar 23, 2023

Thank you for reporting this. I will ask the team to investigate.

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New Here ,
Mar 23, 2023 Mar 23, 2023

i am getting an error saying that "this image produced an error"

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Community Beginner ,
Mar 23, 2023 Mar 23, 2023

Images won't load.

Screenshot 2023-03-23 at 5.18.48 PM.png

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New Here ,
Mar 23, 2023 Mar 23, 2023

Error: Can't load This image produced an error. Please try again.

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Adobe Employee ,
Mar 23, 2023 Mar 23, 2023

Please be patient as we troubleshoot the problem. Thank you!

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Adobe Employee ,
Mar 23, 2023 Mar 23, 2023

Update: This issue should be resolved. If you are still experiencing issues, please do a hard refresh on your browser Ctrl (Cmd)+Shift+R

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New Here ,
May 28, 2023 May 28, 2023

This does not help for me. Problems persists.

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New Here ,
Mar 23, 2023 Mar 23, 2023

Text to image doesn't seem to be working. I've tried multiple prompts that generated images earlier. 

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Community Beginner ,
Mar 23, 2023 Mar 23, 2023

When I try a text promt all I get is error messages. Nothing works. Even promts that have already been used by other people to create something. I can not create anything from my promts or anyone elses?

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New Here ,
Mar 23, 2023 Mar 23, 2023

An error occurred while loading your result. Please wait a few seconds and try again.

 

I cannot get nothing to work

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New Here ,
May 27, 2023 May 27, 2023

I joined right now and got this loading problem that supposedly is fixed, which isn't the case.

The example text prompts on firefly do load images, but as soon as i modify them or put in my own prompt, no generated picture will load. Please fix.

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New Here ,
May 28, 2023 May 28, 2023

Connor30108605rhtq_0-1685277134140.png

 

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New Here ,
May 23, 2023 May 23, 2023

Is it just me - looks like Firefly may be having problems - even a simple text like 'a cat on a sofa' produces this:

Can't load

This image produced an error. Please try again.

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Community Expert ,
May 23, 2023 May 23, 2023

Seems like we are down, please try later

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New Here ,
May 23, 2023 May 23, 2023

Thank you - must have been capacity issues or something minor - as it's back now!

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New Here ,
May 23, 2023 May 23, 2023

Hello there, I'm unable to generate any image in the web app Firefly. All my attempts end up with "Can't load" screen (Text to image and Text effects).

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