Request for Refund and Cancellation – Generative AI Plan

[amazing_adventurer8991]

Hello,

I recently noticed a charge for the Adobe Generative AI plan, but due to personal circumstances, I am currently unable to afford the subscription.

I cannot see a cancel button in my plan management, so I am reaching out for assistance.

I sincerely apologize, but could you please cancel (refund) this recent charge and terminate my Generative AI plan subscription as well?

Once my situation improves, I would love to use your services again.

I would be extremely grateful for your help. 🙏

[Kartika Rawat · Accepted solution]

Hi amazing_adventurer8991!

Thanks for reaching out. Since this question has to do with your private account information, we can't help you here on the forums! Please reach out to our chat team by selecting the chat bubble icon in the bottom right of this page."

https://adobe.ly/47my3Me

^KR

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