Trying to access Firefly?

[Preran]

Hi everyone,

Beta applications are being approved on a rolling basis and you'll receive a confirmation email once you've been granted access. At this time we do not have an accurate estimate for when access will be granted. Thank you for your patience!

If you are having issues with logging in after you receive an approval email, ensure that you are logging in with the same email address with which you have registered.

If you are logging in with the correct email address and still facing issues, use this form https://survey.adobe.com/jfe/form/SV_4HmdnIcz9sllpVI?v=e to report the issue to the team. We request you to check the status after a day or so to see if your issue has been resolved.

Thanks,

Preran

[osman25009550s1b2]

Hi,

I'm one of the good customers of adobe creative suite, last week I gave a request more then five times to access adobe firefly, but I  still didn't get any response from the adobe side. I'm very unhappy to get an irresponsible response from adobe side.

Thank you!

[markedwards3]

I am a long term Adobe customer but am happy to be patient and wait for FireFly 🙂 Good things are worth waiting for.

[Drewble]

Hi There, I've been sent an email saying 'I'm in' but when I click on the link supplied it simply takes me to teh firefly page that doesn't show any new buttons in the UI. Just shows the Request Access as per before...

[Hugo Taveira]

Hello there!

Requested acess a week ago and still waiting. 

Is there any contry restrictions? I live in Portugal btw.

[biba0000]

Hi Preran,

my Adobe email address is different from the discord email address. I have received the invite trough my Adobe email address, I have opened the link for discord to open and accept the invite, but the link it doesn't open.... is it because the Adobe and Discord accounts have two different emails? What can I do to correct it?

thank you
Nella

[Mike29221200rdun]

Hello,

I got my You're in email and have logged in with the same account I used to request access.  I"m not able to do anything though.

[Preran]

I am guessing that this is a browser issue. Can you try using a different browser?

[Mike29221200rdun]

That did not work.

[Preran]

Very very strange. Which browser are you testing on? Can you share a screenshot? Is there an error message?

[Mike29221200rdun]

Chrome and Safari on a mac.  I have cleared my cache and then logged out and in.

[Preran]

Oh, I see that it is asking you to request access despite the email. See Tracy's response here https://community.adobe.com/t5/adobe-firefly-beta-bugs/received-the-quot-you-re-in-quot-email-but-ha... for next steps.

[Lorenzo.]

I have got the 'You're In!' email but I still don't have access? Is that normal am I too fast?

[Preran]

See https://community.adobe.com/t5/adobe-firefly-beta-bugs/received-the-quot-you-re-in-quot-email-but-ha... 

If the solutions did not work, and you have submitted the form, check in after a day or so to see if the issue has been fixed. 

[S_Gans]

SOOO excited to have gotten my invitation today. This is even more awesome than I'd anticipated! Thank you!

[Tomas08]

Buenas tardes equipo,

Estoy muy emocionado por recibir el correo de confirmación para acceder a Adobe firefly, sin embargo cuando me logeo con mi usuario y correo no me da acceso al beta. 

Necesito ayuda de inmeadito que me permita acceder. Les agradezco la ayuda y el soporte.

[Preran]

See https://community.adobe.com/t5/adobe-firefly-beta-bugs/received-the-quot-you-re-in-quot-email-but-ha... 

If the solutions did not work, and you have submitted the form, check in after a day or so to see if the issue has been fixed. 

[Graphixtion]

I have submitted the Request for Access... but didn't get any email / access 

[#19]

Hi, I had access to firefly from the beginning and suddenly now I have ro request access and wait. Why is this happening to me? Thank you, Timur

[Preran]

See https://community.adobe.com/t5/adobe-firefly-beta-bugs/received-the-quot-you-re-in-quot-email-but-ha... 

If the solutions did not work, and you have submitted the form, check in after a day or so to see if the issue has been fixed. 

[firdes26227644at3q]

merhabalar ben 2 defa basvuru yaptım fakat onay maili gelmedi

[Ciao Zen]

Hi Preran! I hope you could please help me. I received the "you're in" email but it keeps asking me to request access. I applied with my same email and adobe email (monica@ciaozen.com), but still no luck. I tried logging out and in again, clearing cache, different browsers etc. but nothing seems to work. I would really appreciate your help so much! Can't wait to use firefly 🙂

[Preran]

Ciao, 

See https://community.adobe.com/t5/adobe-firefly-beta-bugs/received-the-quot-you-re-in-quot-email-but-ha... 

If the solutions did not work, and you have submitted the form, check in after a day or so to see if the issue has been fixed. 

[Zesty_Delight5E82]

I received the email invitation, but after logging in, it still requests me to Request Access. 

[Preran]

See my responses above. I understand how frustrating it can be but we are seeing this issue with a few users, and the team is doing their best to expedite these cases.

[Zesty_Delight5E82]

I did fill out the form. I am just curious if the issue has to do with the fact I used my enterprise account. Something to look at, maybe.