Why Im getting this user guidelines violation message?

[Jackson Warsono]

I dont know why Im getting this "You no longer have access to Firefly due to violation of our User Guidelines" message. I dont think that Im violating any of the User Guidelines. But if I do, please tell me what kind of violation that I did. This web really helped my work and now I cant used it anymore, I just want to know the reason. 

[Rhys355514751qju]

Has anyone got it fixed because I'm experiencing the same issue

[droopydog500]

As cmass mentioned above, please contact customer support using the URL she included.

[Ab347741757jg0]

Why this is showing that you have no longer access of firefly and ever showing violation of guidelines, i really don't know what kind of violation i did pls help and fix this.. 

[CMass]

Please contact the support team by clicking on the three dots on this page to initiate a chat: https://adobe.ly/48B7X5H

[Fardin37025005kxxa]

I'm no longer available to use firefly. Firefly says you violated our rules.  But i haven’t done anything worng.please unlock my account

[droopydog500]

I am sorry you are experiencing this problem.

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

[Prasanjit30373359aycm]

I am getting a message of ou no longer have access to Firefly due to violation of our User Guidelines. Visit the FAQ page to learn more. in adobe firefly website, although i havent used firefly from long time. what should i do. how will i use this ? please help.

[droopydog500]

Hello @Prasanjit30373359aycm,

Thank you for your message. I am sorry you are having this problem. 

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

Start a chat, type in 'real agent' to ensure you get a person rather than a bot.

If your browser blocks the Chat window, try the troubleshooting tips here:

https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a message through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.

Thanks,
    droopy

[jainajain]

I'm receiving a notification that says, 'You no longer have access to Firefly due to violation of our User Guidelines.' I don't believe I've violated any guidelines. Could you please let me know what specific violation led to this and how I can regain access? This website is very important for my work, and I would like to resolve this issue as soon as possible.

[droopydog500]

Hello @jainajain,

I am sorry you are experiencing this problem.

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

Start a chat, type in 'real agent' to ensure you get a person rather than a bot.

If your browser blocks the Chat window, try the troubleshooting tips here:

https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a message through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs in this forum from people saying the work for Adobe—they are likely to be scammers.

My best,

    droopy

[Munawir PM]

Subject: Access Restriction Issue on Adobe Firefly

Hi Adobe Support,

I received a notification stating that my access to Adobe Firefly has been restricted due to a violation of the User Guidelines. I believe this is a mistake, as I have been using the service in compliance with all guidelines.

Could you please review my account and provide details on the issue? I would appreciate guidance on resolving this and regaining access to Adobe Firefly.

Thank you for your assistance.

Best regards,
Munawir PM

---

You can use this letter for the bug report section to get the issue resolved.

[droopydog500]

Hello @Munawir PM,

Thank you for your message. I am sorry you are having this problem. 

You will need to contact customer support, as has been referenced in prior messages in this thread.

My best,
    droopy

[ryan2t4]

I getting notification saying 'You no longer have access to Firefly due to violation of our User Guidelines.' But i didn't violates user guidelines. How i can regain access to Firefly?

[droopydog500]

As is referenced in prior answers in this thread, you will need to contact customer service. We are unable to see your account information here or see why your account is in this state.

    droopy

[Maalikdeenar383559885uyq]

Its showing me this that You no longer have access to Firefly due to violation of our User Guidelines. Visit the FAQ page to learn more.

Learn more

[droopydog500]

Hello @Maalikdeenar383559885uyq,

Thank you for your message. I am sorry you are having this problem. 

You will need to contact customer support, as has been referenced in prior messages in this thread.

My best,
    droopy

[Robin35076265jvp8]

You no longer have access to Firefly due to violation of our User Guidelines. Visit the FAQ page to learn more

[Avinash38404547vlpq]

 please solve this problem 🙏🏻😭 I don't know what I have made an mistake! It's an accident! Please please please solve this🙏🏻😭🥺🥺🥺

[Kevin Stohlmeyer]

@Avinash38404547vlpq contact Adobe Customer Care to discuss. Log into Adobe.com and use the chat bubble lower right to talk to a representative.

[Avinash38404547vlpq]

I have made a mistake! I created pubg player character so I make weapon promt! Then I will not able to use your website. So I am really sorry for this.  Please solve this problem. I will never make violence promt please solve this 🙏🏻

[Kartika Rawat]

Hi there!

We appreciate you writing in. Please reach out to our call support: https://adobe.ly/3W5Unn8

Let us know if you have any questions.

Thanks,

KR

[Al Jaber Hoss38424880te62]

I have been using Adobe Firefly since the beta version and was recently banned without any explanation. I kindly request that my account be reinstated as soon as possible. I fully respect the user guidelines

Best regards,

— Al-Jaber Hossen Dip

[Dave Gustafson]

The forums here can't do anything related to this issue.

Use this link: https://helpx.adobe.com/support.html

[Ignacy38492516bpb5]

Dear Adobe Support Team,

I am writing to appeal the decision to revoke my access to Adobe Firefly. I received a message informing me that my account has been blocked due to a violation of the User Guidelines.

I would kindly request a detailed explanation of the specific actions that led to this block. I am confident that I have not violated any guidelines and would like to ask for a reconsideration of my case. If there has been a misunderstanding, I am willing to take any necessary steps to resolve the issue.

Thank you for your assistance.

[droopydog500]

Hello @Ignacy38492516bpb5,

I am sorry you are experiencing this problem.

This is a community support forum for Adobe customers. We cannot help with account issues here. You will need to contact Adobe Customer Care directly. https://helpx.adobe.com/contact.html

My best,

    droopy