Active fonts not displaying in Adobe apps

[csjcsj]

I activated some fonts and used them in both InDesign and Illustrator. Went out of town for a week, turned the computer off, and now the fonts are no longer there.

I went to the fonts website, and all the fonts were still active. I closed all Adobe apps, then unactivated and reactivated the fonts hoping that would work. I tried activating a font I didn't want, but it didn't show up either. Why would my fonts disappear? Can I get them back? One is essential for an ID project I'm working on.

If it matters, I'm on an iMac with latest software and latest version of CC.

[Abambo]

See if the fonts can be used by other non Adobe programs.

[csjcsj]

There are non Adobe programs? It's about all I do on the computer these days.

No, not available in Pages either.

[Abambo]

Discussion successfully moved from Adobe Creative Cloud to Adobe Fonts (formerly Typekit)

[benw52584159 · Accepted solution]

Hi csjcsj,

I'm sorry you ran into trouble here. I would take a look at our font activation troubleshooting document: https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html There are a few steps there that usually solve these issues.

Let me know and we'll take it from there.

Cheers,

Benjamin

[csjcsj]

Thanks. Turned out the suggestion of opening the creative cloud app fixed the problem. When I searched the Adobe support site, I was pretty specific with my search. Never occurred to me to go broader to type problems. It's what I get for being a librarian - we always start searches as specific as possible.

[Abambo]

That's the reason why the fora exists and people like Ben, Adobe Type monitor these.

[Isaac25555517dm7l]

I have the same issue but when i try to click the link you sent, an error pops up saying,

"Error 404: Page not found.

This page isn't available. Try checking the URL or visit a different page"

[David__B]

Hi Isaac, I think the correct link is https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html