Adobe Fonts won't open in Creative Cloud or Sync in other Applications

[KML91]

I have been using Adobe Fonts successfully for years. However I went to Adobe Stock and tried to logon and Adobe required a password change. This I did and now ever since none of my fonts are syncing to the applications/I cant even access fonts in creative cloud from the application itself or in the web browser when it says launch fonts in Creative Cloud. I work with on a Windows remote server so I can't play around with the background files to do much testing without involving an IT professional. However IT doesn't have a solution either and it appears to be only Adobe. My other coworkers on teams are not facing this issue. It is just my account on teams after my password reset. I did log back into all the applications with the new password no problem.

[Bobby Henderson · Accepted solution]

Are the Adobe applications you're using installed remotely on another computer or are they installed locally? Whatever the case may be it sounds like something may be corrupted in the font data cache. Deleting the cache file and forcing Creative Cloud to re-create it may clear up the problem. Usually that is done on the computer's local hard disc.

[KML91]

Ah thank you, I was able to pass this along to IT. It is a remote server and everything is password protected by IT so it has been a process but this fixed it! Thank you.