Adobe Fonts

[Pauline M]

Bonjour, mes polices Adobe sont activés cependant elles n'apparaissent pas dans illustrator. Ma fenêtre Adobe fonts (sur l'app) ne s'affiche pas : elle est en perpetuelle chargement pourtant j'ai de la connexion. Savez-vous comment solutionner se problème ? Merci d'avance 

[Nancy OShea]

1. Click on your avatar (top, right corner) in Creative Cloud Desktop App.
2. Sign-out of your account.
3. Close all apps.
4. Re-start your computer.
5. Open Creative Cloud desktop app and sign-in with your paid ID and password.
6. Post back if you need more help.

[silvial0117]

Hi, I have a similar problem. Fonts are not appearing (they seem to be eternally charging) evrywhere: CC app, Adobe Portfolio (see permanent error message and I can't change any font) , Adobe fonts Broweser page on adobe website, apps like photoshop (same message of user Pauline above). 

Note: My account was previousely linked with a card that stopped working (a photography contest gave me 1 year subsription as gift, one year later Adobe tried to take another payment from that card that is not mine. Plan was stuck in deactivation mode for months.

Now I have paid for a new plan, one year Photography Plan, but the fonts issue remains.

I have tried as you suggest but it's not working.