Since I installed the Adobe Cloud on my new Mac Book Pro (M1) I am getting a blank font menu.
Any deinstallation and new installation of the Creative Cloud does not change the problem.
I even do have this issue on my forme Mac Book now.
So I am not able to work on my projects at the moment.
I need urgent support.
Thanks for reaching out and sorry for the trouble. Would you mind trying implementing solution 2 in Creative Cloud AAM lists Applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html. and see if that helps?
If it doesn't, please try these steps as well: https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html, and let us know if that helps.
I have this exact issue, on windows. Files sync fine, fonts have suddenly stopped. I have reinstalled everything twice, using the cleaner app, and restarted each time, and reinstalled, but the issue still persists. Incredibly frustrating.
I'm having a similar issue after migrating from my Intel Mac yesterday. Apps all work fine, but syncing to cloud/fonts on new M1 mini doesn't. Just get a spinning circle as it tries to load.
At least on my end, it seems to be an issue with Core Sync. I'm on Big Sur 11.4 and it says it is not supported.
When I deleted Core Sync and reinstalled the desktop app, it started syncing and then stopped halfway giving me the error "Unable to sync. Install sync component and try again. Error Code 145."
Not sure if I'm doing something wrong or if there is an updated version of Core Sync (I'm on 184.108.40.206), but I hope this issue can get resolved quickly.
I have the exact same issue here
Found a solution here: https://community.adobe.com/t5/adobe-fonts/adobe-fonts-on-apple-silicon/m-p/12133500
Followed these instructions to run the cleaner tool on the CC Desktop app, reinstalled the app, and everything syncs now.
Yes i wrote to Adobe, and they gave me the instructions to erase first all of the apps, then the creative cloud deskstop app, and then some more files in the computer before installing everything back, and it works !
Thanks for your comment 🙏🏼