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Creative Cloud won't scroll through or search in list of activated fonts

Participant ,
Dec 15, 2023 Dec 15, 2023

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This question has been asked before, but there was no answer that worked for me there, so I'm trying again. I'm trying to check something about an activated font. So I tried looking through the list of fonts under the "Manage Fonts" section of Creative Cloud, but there's no way to scroll through the list; I can only see the first few names, and can go no farther. And all of the dropdowns under the font family names are fully open, so if you were able to scroll, you'd have to go past every "Bold," "ExtraBold," etc., each taking up an entire line. Am I missing something? This is quite useless as it stands. 

 

I'm on an iMac, using Ventura 13.6.1. As far as I know, I have the Creative Cloud app updated.

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Community Expert ,
Dec 15, 2023 Dec 15, 2023

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This is my biggest complaint about the Creative Cloud desktop app. The fonts list does have scroll bars, but they appear only in very fleeting fashion and are otherwise totally useless. When I'm using my desktop PC at work I have to use the scroll wheel on my mouse to scroll through the fonts list. I use a Wacom graphics tablet on my home setup. The Wacom Pen has no scroll wheel. So I'm reduced to using the arrow keys on the keyboard to (slowly) tap away through the list.

 

I also don't like how every type family in the list is automatically expanded out, showing all styles. That leads to a LOT more scrolling. And scrolling through the fonts list is not easy. The fonts list needs to be automatically collapsed down showing only the type family names. The list of fonts in each family could then be displayed by clicking on the type family name.

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Participant ,
Dec 15, 2023 Dec 15, 2023

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> The fonts list needs to be automatically collapsed down showing only the type family names.
Exactly--I don't know why that isn't the default. I have a Wacom pen, as well, but the keyboard arrow keys didn't even work for me. 

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Community Expert ,
Dec 15, 2023 Dec 15, 2023

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Well that really sucks. The only other solution I can think of is attaching a mouse with a scroll wheel. But I don't know how well those work under OSX. Hopefully you might already have one to test.

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New Here ,
Jan 08, 2024 Jan 08, 2024

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I have come here to agree with you on the uselessness as the Adobe Creative Cloud desktop app for font management.  Currently, I am opting to use non-adobe fonts where i can, and a rickety outdated version of Font Explorer that crashes every time I use it, rather than closing every dropdown (also agree on WHY ARE THEY ALL OPEN??) to search through the ones I just selected to activate - alphabetically.  There are no page numbers in the results, or even aphabetical stops per letter.  

 

Not sure they ran this interface through their user survey system.  I stopped taking those when i realized they asked the same question 5 different ways for each thing they needed to know.

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Community Expert ,
Jan 08, 2024 Jan 08, 2024

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I'd be a lot happier with the Fonts section of the Creative Cloud desktop app if the scroll bars for the fonts list actually worked. There are scroll bars there, but they're hidden from view. They re-appear just for a fleeting moment and then immediately disappear whenever I hover a pointer over them. The scroll bars just need to stay persistently in view 100% of the time. It's just aggravating to fight scroll bars that stay in view for only a split second. I end up giving up on the scroll bars at all as though they do not exist. I'm stuck settling for a mouse wheel or arrow keys on the keyboard to do any scrolling of the list.

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Community Beginner ,
Sep 26, 2024 Sep 26, 2024

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Hi Bobby, 

I had the same problem, I'm working with a Wacom and I can't scroll through my added fonts. 
I just putted 1 ExpressKey on scroll on my Wacom tablet and it works! So I just push on my scroll ExpressKey and I can scroll with my pen JEEEEEEY

 

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Community Beginner ,
Nov 12, 2024 Nov 12, 2024

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Has anyone found a solution to being able to scroll through Adobe font on Creative Cloud or some other way of previewing all the fonts you've activated, without having to go through all of the fonts, collapsing the 'Family'? Even after collapsing the long list of 'Families' I still can't get to the bottom of the list.

 

I have exactly the same issue @Bela_Str Using a Wacom pen makes it impossible to use the arrow keys. It needs scroll bars, I still have the same issue with scrolling through large book pdfs in Acrobat Pro.

 

Please Adobe bring back scroll bars, we're not all PC users with scrolling mice.

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Adobe Employee ,
Nov 13, 2024 Nov 13, 2024

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Hi 

@CJHC

 

We're sorry for the delay. I would like to inform you that I have shared the info with our product team, which is a work in progress. Once I hear anything from them, I will keep you posted. Meanwhile, you can check this community link where a workaround has been shared- https://adobe.ly/3Z2DpaJ

 

 

Regards,

Tarun

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Adobe Employee ,
Nov 13, 2024 Nov 13, 2024

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Hi @CJHC,

 

Could you please share the version of the Creative Cloud Desktop app and the version of the operating system you're on?

 

Regards,

Tarun 

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