Custom Fonts Disapearing

New Here ,
Jan 10, 2022 Jan 10, 2022

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Hello, 

I have some basic custom fonts that I use regularly, but they are deleted regularly for no apparent reason. 
They are basic Google fonts without license restrictions. 

I have searched previous similar issues but couldn't find a definitive solution. 

Please help 

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Adobe Employee ,
Jan 11, 2022 Jan 11, 2022

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Hi Nathan 5C88,

 

Thank you for reaching out. We would like to know if the fonts are installed locally in your machine or you've added the font in the Creative Cloud app using the option to "Add your own font"

 

We will try our best to help.

 

Thanks,

Harshika

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New Here ,
Jan 11, 2022 Jan 11, 2022

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Hi. 
I've added them in "Add your own font" in Creative Cloud app

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Adobe Employee ,
Jan 13, 2022 Jan 13, 2022

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Thanks for sharing the info. It looks like the similar issue is discussed here: https://community.adobe.com/t5/adobe-fonts-discussions/syncing-of-fonts-i-ve-added-to-adobe-creative...

 

If yes, then this is a known issue and the team is working on it. You will definetly see the improvements in the upcoming release.

 

We are sorry for the inconvenience.

 

Thanks,

Harshika

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